LATAM CSC Payments Analyst

LATAM CSC Payments Analyst - BOGOTA

Location: Citi Bogota, D.C., Capital District, Colombia

The LATAM CSC Payments Analyst role is designed for individuals seeking to contribute to and grow within our dynamic financial operations environment. This position is open to both Entry-Level and Intermediate-Level candidates, with responsibilities tailored to experience while offering significant development opportunities.

The analyst will be responsible for providing essential analytical and operational support, executing complex financial transactions, and coordinating closely with the Transaction Services team. The overall objective is to ensure the accurate and timely processing of all regular transfers, payments, and receivables-related operational activities, aligned with established Service Level Agreements (SLAs) with various countries. This role also involves actively applying a working knowledge of technical concepts to identify opportunities for process improvements and contribute to efficient team deliverables.

Responsibilities

- Operate within a team environment, supporting various operational processes. Process all regular, restricted and legal transfers, which include processing of payments and receivables.

- Ensure transactions are processed efficiently, act as a SME (subject matter expert), and recommend process improvements.

- Cross train on other internal roles, to provide secondary or back-up coverage during high volume periods or changes, swapping into the internal areas in base of business needs (Funds Transfer Processing areas, MIFT Process Operator, etc.) in compliance with internal Policies and Controls established by Citi.

- Comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and flexible to adapt to different shifts and processes to accomplish the business needs.

- Recommend solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedent.

- Contribute to and collaborate with payments operations projects as needed.

- Develop comprehension of how the payments operations team interacts with others in accomplishing objectives.

- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

- 0-2 years of experience in a related role.

- Demonstrated experience with payments management processing and transaction services.

- Effective verbal, written, communication and analytical skills.

- Effective management, influencing and relationship skills.

- Fundamental comprehension of financial industry regulations.

- Proficient in English.

- Portuguese is a MUST.

Education

- Bachelor’s/University degree or equivalent experience.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, contact our Accessibility team.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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