Senior Surveillance Controller Bogotá, Colombia
hace 3 semanas
Are you ready to take a leadership position in a cutting‑edge live casino studio and build your career while living in Bogotá, a city that blends energy, culture, and growth? We are seeking a dedicated Senior Surveillance Controller, fluent in Portuguese, to join our team and help safeguard fairness and integrity across live operations.
What you’ll do
- Lead the live‑studio surveillance team: oversee all camera operations and monitoring activities during live broadcasts
- Manage and enforce surveillance protocols, ensuring full compliance with internal policies, regulatory standards, and live‑gaming rules.
- Detect, analyze, and report suspicious behaviours, irregularities, or technical issues in real time with speed, accuracy, and discretion.
- Support investigations: review footage/data, compile detailed incident reports and coordinate with risk, compliance, and operations teams to ensure integrity.
- Mentor and guide surveillance staff provide training, schedule shifts, review performance, and help maintain high operational standards.
- Continuously evaluate and improve surveillance practices, workflows, and infrastructure to optimize coverage, efficiency, and security.
Who were looking for
- Native or fluent Portuguese (C1) and fluent English (C1) excellent verbal and written communication skills.
- Proven experience in surveillance, security control, monitoring or a related field ideally within live‑gaming or broadcast environments.
- Strong analytical thinking, attention to detail, and the ability to spot irregularities quickly in fast‑paced, live settings
- Leadership and team‑management ability capable of mentoring staff, managing shifts, and handling high‑pressure situations calmly and professionally.
- Flexibility to work shifts including nights and weekends, given the 24/7 nature of live‑casino operations.
- Commitment to confidentiality, ethics, and compliance with internal and regulatory standards.
Whats on offer
- Competitive salary, with shift allowances and compensations where applicable.
- Comprehensive training and ongoing professional development in a world‑class live‑studio environment.
- A leadership role within a growing, international live‑casino operation with real potential for career growth.
- The opportunity to live and work in Bogotá a city evolving into a major hub for iGaming and creative industries, offering a unique lifestyle, cultural richness, and vibrant urban energy.
If you are detail‑oriented, experienced in surveillance, and ready to lead a team while building your career in a dynamic live‑gaming environment all while embracing life in Bogotá we would be thrilled to receive your application.
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