Program Associate

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Generation A tiempo completo
Program Associate - Generation Colombia (Based in Colombia - Remote/Consultant)

We are seeking an exceptional Program Associate to support the portfolio of our job training and placement programs: Java, Unity, and IT Support Specialist. Under these programs, we will be launching multiple cohorts across Colombia, seeking to support people in employment opportunities.

About Generation

At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors.

To date, the network has 115,000+ graduates and 11,000+ employers across 46 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months.

About the role:

Job type: Paid full-time (40 hours per week)
Job duration: This is a contract role with a 9-month term (March 2025 to December 2025), with the possibility to extend based on confirmed funding and performance.
Location requirements: Remote (with access to strong WiFi), based in Colombia.
Start date: March 2025

What you'll do:

You will be responsible for managing program logistics and operations. Your efforts will contribute to changing the lives of unemployed and underemployed individuals seeking economic stability and mobility. The role's main responsibility will be to lead program coordination and implementation for all programs in Colombia (Unity, Java, ITSS).

Responsibilities:

Reporting daily to the Program & Ops Lead, the Program Associate will support the organization and management of all Generation Colombia cohorts, including schedule creation and management, communications, and activity planning.

1. Serve as the primary point of contact for the learners.
2. Prepare for and conduct events for learner onboarding ("day 0"), ensuring learner readiness and program commitment for "day 1".
3. Manage day-to-day program delivery, operations, schedule, and deliverables.
4. Troubleshoot challenges and implement risk mitigation approaches.
5. Liaise with Generation team members to support program operations and troubleshoot issues.
6. Manage stipend process (laptops, cameras, economic support) for learners.
7. Monitor and troubleshoot outcomes, create interim reports and make recommendations for operational improvements.
8. Oversee mentorship process implementation and apply strategies to reduce dropout rates, boost learner graduation and placement rates.
9. Participate in weekly calls to troubleshoot learners' outcomes and plan for extra support if needed.
10. Manage day-to-day and post-program requirements for data collection.
11. Support the coordination of complementary formative workshops given by allied companies.
12. Create strategies to meet cohort outcomes, working closely with Learner Support Services to determine the max levels of risk that each cohort can support, and determine individual learners' program readiness and risk factors by analyzing data.

Additionally, as part of placement support you might:

1. Support BD & Partnerships team around employability efforts.
2. Support communications with partner employers and learners to ensure each graduate is placed in high-quality opportunities.
3. Support events planning and other activities with employers to highlight student profiles.

About you:

At least 3 years of experience in program coordination, preferably in a nonprofit, start-up, or social enterprise environment. Strong communication skills. Demonstrated fluency with Spanish and English speaking and writing skills. Experience developing program procedures and resources, with keen attention to detail. Experience managing teams, project managing tasks, and coordinating stakeholders. Entrepreneurial and proactive mindset to deliver against targets and seek opportunities for improvement and growth. Results-driven and able to quantify success by developing metrics/analytics. Ability to operate independently while also being a team player. Belief in Generation's mission, preferably with experience working with disadvantaged communities. Demonstrated commitment to equity and social impact work. The candidate should be open to traveling to Generation sites as per the needs of the program.

*Please apply with your English version of your resume/CV if you have one *
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