Cash Application Specialist

The Cash Applications Specialist will be responsible for the timely and accurate processing and application of daily customer payments to accounts receivable. The role primarily handles lockbox checks and ACH transactions, applies payments in NetSuite, and researches and resolves any payment discrepancies or unapplied cash. Since the customer base is entirely U.
S.-based, candidates should have solid experience with U.
S. cash application processes and exposure to major banking institutions such as PNC, Bank of America, Chase, Wells Fargo, Citizens, or U.
S. Bank. THE COMPANY Our client is a fast-growing U.
S.-based wholesale distributor and manufacturer serving the plumbing, HVAC, mechanical, fire protection, electrical, and industrial markets. The company offers a broad portfolio of products through a nationwide distribution network, with a strong focus on reliable sourcing, product availability, quality, and efficient service for wholesale and distribution partners. RESPONSIBILITIES
- Retrieve and review daily bank lockbox images and remittance data; match payments to open invoices in NetSuite.
- Process and post ACH payment batches daily, ensuring accurate application against customer accounts and invoices.
- Process the occasional incoming wire transfer, verifying amounts against remittance advice and posting to the correct customer account.
- Research and resolve unapplied cash, short pays, overpayments, and misapplied payments in a timely manner, coordinating with Accounts Receivable and Sales as needed.
- Reconcile daily cash receipts against the bank statement/lockbox report to ensure all deposits are accounted for and posted same-day or next business day.
- Investigate and clear discrepancies between bank deposits and system postings; elevate unresolved items promptly.
- Communicate with customers (directly or via AR/Collections) to obtain remittance detail when payments arrive without adequate backup.
- Maintain organized records of remittance advices, deposit backup, and supporting documentation for audit purposes.
- Assist with month-end close activities related to cash application, including reconciling the cash application clearing account.
- Identify and recommend process improvements to increase efficiency and accuracy of the cash posting process. REQUIREMENTS
- 2–5 years of hands‑on cash application/cash posting experience in accounts receivable or general accounting.
- Direct experience processing lockbox deposits and ACH payments at a sizable U.
S. bank (PNC preferred, but any major U.
S. bank platform is acceptable — process and tools are very similar).
- Comfortable handling occasional wire transfers accurately (low volume, not the primary focus of the role).
- Strong attention to detail and accuracy in a high-volume transactional environment.
- Solid Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic reconciliation).
- Strong organizational and time‑management skills; able to meet daily posting deadlines.
- Good written and verbal English communication skills for interacting with internal teams and U.
S.-based customers. We do not discriminate in the acceptance or referral of candidates on the basis of race, color, religion, sex, age, national origin, marital status, disability, or other legally protected characteristics.