Empleos actuales relacionados con Support Engineer - Colombia - Sinch
-
Support Operations Engineer
hace 24 horas
Colombia beBee Careers A tiempo completoKey ResponsibilitiesThis is a unique opportunity to join our team as a Technical Support Engineer. Your key responsibilities will include:Providing multi-level troubleshooting and technical support to customersCollaborating with internal teams to resolve customer issuesDrafting, reviewing, and issuing product bugs/fixes into our knowledge baseAs a Technical...
-
Technical Support Engineer
hace 2 días
Colombia beBee Careers A tiempo completoJob Title: Cloud Support Engineer**Job Summary:**We are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for delivering high-quality technical support to customers across various product lines.**Key Responsibilities:**Provide expert-level technical support to customers via multiple...
-
IT Support Engineer Job Description
hace 1 semana
Colombia SmartSampleResume A tiempo completoNowadays, the majority of businesses rely on computers to run their operations and make decisions. A qualified IT engineer is necessary for these circumstances for the upkeep of customer IT systems. A network and computer system are monitored and maintained by an IT support engineer. The network requirements and setup of the organization are typically what...
-
LMS Support Engineer
hace 7 horas
Colombia beBee Careers A tiempo completoSupport EngineerThis role involves providing expert-level technical support to customers interacting with our LMS, Blackboard. The successful candidate will be responsible for troubleshooting and resolving complex technical issues, collaborating with internal teams to deliver high-quality support, and mentoring junior engineers.Key Responsibilities:Provide...
-
Application Support Engineer
hace 2 semanas
Colombia Sutherland A tiempo completoLevel 2 Support Engineer (Applications), Technical Support Group** **Key Responsibilities**: - Troubleshoot issues by resolving them with maximum customer satisfaction. - Take full ownership on customer problem/cases, monitor for proper and on time feedback. - Document and track all problems, enquires and events in the CRM system. - Act as a front line T2...
-
Technical Support Engineer Role
hace 1 semana
Colombia beBee Careers A tiempo completoJob Description:We are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to customers, partners, and employees.Key Responsibilities:Providing technical assistance via online calls, emails, or phone calls.Deployment and configuration of our...
-
Linux Support Engineer Position
hace 44 minutos
Colombia beBee Careers A tiempo completoJob Title: Linux Support Engineer, Mobile Data We are seeking a highly skilled and motivated Support Engineer to join our team.The ideal candidate will have hands-on experience in Linux system administration and operation.Salary and Job Description:The successful candidate will provide excellent support service to our customers and partners, performing deep...
-
Database Support Specialist
hace 2 días
Colombia beBee Careers A tiempo completoAbout the RoleWe are seeking a talented Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a crucial role in ensuring that our users receive top-notch support and guidance.
-
AI Solutions Engineer
hace 4 semanas
Colombia Peak Support LLC A tiempo completoWe are seeking an AI Solutions Engineer to join one of our newest client teams, a high-growth tech company on the forefront of the AI revolution. In this role, you will work to customize the AI model to fit client needs. You don't need to be a coder, but you do need to have some technical competencies and, most important, an engineering mindset. If you love...
-
AI Solutions Engineer
hace 2 semanas
Colombia Peak Support LLC A tiempo completoWe are seeking an AI Solutions Engineer to join one of our newest client teams, a high-growth tech company on the forefront of the AI revolution. In this role, you will work to customize the AI model to fit client needs. You don't need to be a coder, but you do need to have some technical competencies and, most important, an engineering mindset. If you love...
Support Engineer
hace 4 semanas
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement.
We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
With presence in more than 50 countries, whether you know us or not, you've definitely used our tech.
We reach every phone on earth, with over 147 billion conversations every year.
Now we're looking for a Support Engineer to join our team in Bogota, Colombia and chase the answers, seek the code and chase the dream with us.
Essence of the role: The Support Engineer will be part of the Sinch Support team, which is a worldwide leader in delivery of Messaging solutions.
This role reports to the Manager Support Americas & Europe at Sinch.
The workplace will be in Colombia working remotely but it might need to travel occasionally depending on needs.
The Support Engineer role includes technical assistance, troubleshooting, writing incident reports, and handling customer communication around the support cases.
This role includes that you take part on a rotating on-call schedule for our 24/7 emergency support.
Normal working hours are weekdays, but you might be required to work some weekends on rotating weekend shifts if customer requirements demand so.
Responsibilities: Unix/Linux based systems OCS/Prepaid Systems or VAS systems (such as SMSC, MMSC, USSD, WAP GW, IVR, Voice Mail, Collect Call etc.)
Knowledge in Oracle DB is a plus Fluency in English IP networks, Diameter, Sigtran/SS7 Knowledge of Virtualization technologies such as VMware or similar is a plus Personal and Professional Characteristics: Takes initiative and makes carefully considered decisions Customer, technical and solution oriented Comfortable and experienced in multitasking Well-Organized A positive attitude Comfortable and positive towards working in an ever-changing world A recognized ability to excel and exceed expectations.
Sinch is a global company composed of people from different countries and cultures.
Our benefits adjust regionally to support employees and help them to thrive in every stage of life.
We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.
Our Hiring Process In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory.
Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch's hiring needs and candidates' career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role.
Not all applicants will meet all job requirements exactly
Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career.
We are always open to candidates that could bring new ideas and perspectives to Sinch#J-18808-Ljbffr
