Empleos actuales relacionados con *Customer Experience Associate - Bogotá - Ingepsy


  • Bogotá, Cundinamarca, Colombia TourHero A tiempo completo

    **Join Us as Our Customer Experience Hero** **Job title**: Customer Experience Associate **Location**: Bogotá, Colombia (WeWork Calle 100) **Working schedule**: 9 am - 6 pm, Monday to Friday. 4 days in the office, with Tuesdays work from home. **TourHero **is a social travel platform revolutionizing how people explore the world together. We’re...


  • Bogotá, Colombia Tourhero Inc. A tiempo completo

    Join Us as Our Customer Experience Hero Job title : Customer Experience Associate Location : Bogotá, Colombia (WeWork Calle 100) Working schedule : 9 am – 6 pm, Monday to Friday.4 days in the office, with Tuesdays work from home.TourHero is a social travel platform revolutionizing how people explore the world together.We're building an online marketplace...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completo

    We are seeking a highly skilled Customer Experience Associate to join our dynamic team at Hire Horatio CX. In this role, you will be responsible for providing exceptional customer service in German and English to our global client base.Key Responsibilities:Customer Support: Assist with orders, account setup, and general inquiries in German and English.Issue...


  • Bogotá, Colombia TourHero Inc. A tiempo completo

    Join Us as Our Customer Experience Hero Job title : Customer Experience Associate Location : Bogotá, Colombia (WeWork Calle 100) Working schedule : 9 am – 6 pm, Monday to Friday. 4 days in the office, with Tuesdays work from home. TourHero is a social travel platform revolutionizing how people explore the world together. We’re building an online...


  • Bogotá, Colombia TourHero Inc. A tiempo completo

    Join Us as Our Customer Experience Hero Job title : Customer Experience Associate Location : Bogotá, Colombia (WeWork Calle 100) Working schedule : 9 am – 6 pm, Monday to Friday. 4 days in the office, with Tuesdays work from home. TourHero is a social travel platform revolutionizing how people explore the world together. We’re building an online...


  • Bogotá, Colombia Sagan Recruitment A tiempo completo

    Job Title: Customer Experience Associate (CXA) Location: Remote (MST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • Bogotá, Bogotá D.E., Colombia Expatrio Global Services GmbH A tiempo completo

    About This RoleThis is a unique opportunity to solve real-world problems and drive our mission forward.As an International Customer Service Agent, you will work closely with our customer support team to address inquiries and provide exceptional customer service.Required SkillsProven experience in customer support with a customer-first mindset.Strong...


  • Bogotá, Colombia Sagan Recruitment A tiempo completo

    Job Title: Customer Experience Associate (CXA) Location: Remote (MST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...

  • Customer Associate

    hace 6 días


    Bogotá, Colombia Buscojobs CO C2 A tiempo completo

    Customer AssociateMindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a diverse team of over 70 skilled professionals...


  • Bogotá, Bogotá D.E., Colombia Fresenius Medical Care A tiempo completo

    Job OverviewFresenius Medical Care is seeking a highly skilled Customer Service Associate to join our team. This role requires excellent communication and problem-solving skills to provide administrative and customer service support.Salary RangeWe offer a competitive salary range of $40,000 - $60,000 per year, commensurate with experience.Job...


  • Bogotá, Bogotá D.E., Colombia Tourhero Inc. A tiempo completo

    About Tourhero Inc.Tourhero Inc. is a social travel platform that revolutionizes how people explore the world together. We're building an online marketplace that connects adventure-seekers with unique, curated trips designed to foster new friendships.Our Community:Travelers: Passionate individuals who craft and lead experiences.Operators: Local partners...


  • Bogotá, Colombia Sagan Recruitment A tiempo completo

    Job Title: Inbound Sales Customer Service Associate Location: Remote (CST Time Zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 2:00 AM to 10:30 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • Bogotá, Colombia Sagan Recruitment A tiempo completo

    Job Title: Inbound Sales Customer Service Associate Location: Remote (CST Time Zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 2:00 AM to 10:30 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...


  • Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo

    Customer Experience Manager RoleWe are seeking a visionary leader to drive and optimize our customer experience strategies, ensuring a seamless, positive, and engaging journey for our customers across all touchpoints. Our ideal candidate will possess excellent leadership skills, with a strong ability to develop and implement customer-centric solutions that...


  • Bogotá, Bogotá D.E., Colombia Emerald A tiempo completo

    At Emerald, we are seeking a visionary Senior Customer Experience (CX) Leader to spearhead our customer experience strategies and drive meaningful impact.**Job Summary:**The Senior CX Leader will play a crucial role in ensuring a seamless, positive, and engaging journey for our customers across all touchpoints. This individual will oversee the design,...

  • Customer Experience

    hace 3 semanas


    Bogotá, Colombia Entrepreneur Cooperative A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH** Customer Experience Job Description Primary Focus: Order Management, Customer Support, and Continuous Improvement Responsibilities : Order Management : Oversee and manage order entry processes across various customer models, including dropship, standard stock, contract accounts, custom print, and e-commerce.Audit purchase...


  • Bogotá, Bogotá D.E., Colombia Ubiquity A tiempo completo

    Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team at Ubiquity. As a key member of our customer experience management team, you will be responsible for delivering exceptional customer service and support.Your primary goal will be to provide timely and effective solutions to customer inquiries, ensuring their needs are met...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    OverviewAt Scotiabank, we strive to deliver exceptional payment technology solutions that meet the evolving needs of our customers. As a key member of our Global Payment Technology team, you will play a vital role in onboarding new customers and ensuring seamless integration with our systems.Job DescriptionThis role involves contributing to the success of...


  • Bogotá, Colombia Sutherland A tiempo completo

    At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for.We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology, and automation.Job Description Sutherland is seeking an organized and reliable person to...


  • Bogotá, Bogotá D.E., Colombia Genesys A tiempo completo

    Company OverviewGenesys is a global leader in customer experience orchestration, empowering organizations to deliver exceptional experiences for their customers and employees. Our mission is to help businesses succeed by creating meaningful connections with their customers.Job DescriptionThe Customer Success Manager plays a critical role in establishing...

*Customer Experience Associate

hace 4 semanas


Bogotá, Colombia Ingepsy A tiempo completo

Job Title : Customer Experience Associate (CXA)

Location : Remote (MST Time zone)

Salary Range : up to 1500 USD

Work Schedule : Monday - Friday, 9 : 00 AM to 5 : 00 PM (MST)

NOTE : INDEPENDENT CONTRACTOR POSITION

Company Overview : Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
Discover a world of career possibilities with Sagan.

About the Company : Our client is a global B2B marketplace specializing in live event gear, from sound systems and lighting packages to staging and video equipment.
Serving clients across multiple continents, they manage complex international transactions that require expertise in logistics, multiple currencies, and international tax implications.

Position Overview : The Customer Experience Associate (CXA) will play a critical role in providing exceptional support to marketplace users, including buyers and sellers.
This includes managing shopping cart issues, coordinating logistics, handling customer inquiries, and resolving claims.
This position requires proactive communication, problem-solving, and a strong understanding of international logistics.

Key Responsibilities : Shopping Cart Management: Support the sales and finance teams in resolving shopping cart issues and ensuring smooth checkout processes. Logistics Coordination: Manage shipping and logistics requests, create shipping estimates, and work with partners to ensure timely delivery. Seller Support: Coach sellers on freight management best practices, including packaging, labeling, and documentation. International Logistics: Navigate complexities like currency conversion, tax regulations, and customs for seamless delivery. Customer Support: Handle inbound inquiries via chat, providing updates on order status and solutions to concerns. Claims Management: Resolve warranty issues, damages, and returns efficiently, while tracking data for process improvement. Qualifications : Experience in customer service, logistics, or a related field. Strong organizational skills and the ability to multitask. Excellent verbal and written communication skills. Proficiency with CRM systems (HubSpot preferred), live chat tools, and Google Docs / Sheets. Familiarity with international logistics and currency management. Nice-to-Haves : Proficiency in additional languages to support global business operations. Please note : To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.

#J-18808-Ljbffr