Receptionist At An Immigration Law Firm

hace 4 semanas


Medellín, Antioquia, Colombia Seres Humanos Realizados A tiempo completo

Receptionist at an Immigration Law Firm - MedellinWe're looking for a receptionist.
This position will support the customer experience team, primarily managing phone communications.
You'll be responsible for answering inquiries and serving as a liaison between clients and the legal team.
Responsibilities:Act as the primary point of contact for clients via telephone.Handle incoming calls and direct inquiries to the appropriate team members.Resolve client complaints and escalate issues when necessary.Assist in scheduling calls or appointments with attorneys.Requirements:Education: High school diploma, technical or technological.Experience: Minimum 1 year of experience in a reception or administrative role, preferably in a legal or customer service environment.
Previous experience in immigration law as a receptionist is desirable.Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to manage multiple tasks simultaneously and prioritize effectively.Other: Bilingual skills (English and Spanish) (C1 level) are a plus.Work Environment:This is an in-person position.
The office is located in Medellin, Colombia.
Training is provided, but you will be required to adapt to the new and changing technology.
Salary and Benefits:4,400,000 COP per month.
This position offers direct employment with the firm on a permanent contract, which includes all legally mandated benefits.
Schedule:Working hours are flexible, with a 42-hour workweek, five days a week.

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