Team Leader
hace 1 semana
Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are seeking a highly skilled Team leader to join us Role & Responsibilities: Service Level Management: Analyze and monitor all support service level agreements (SLAs) and implement improvement plans as needed to ensure compliance with operational goals.
Staff Management & Development: Train, develop, and manage the performance of staff and associates.
This includes planning and assigning tasks in alignment with organizational policies and legal requirements.
Operational Reporting: Review and manage operational reports, ensuring they meet the company's performance standards and identifying areas for improvement.
Leadership & Guidance: Provide leadership to the team to ensure consistent adherence to company policies and operational standards, offering guidance and support when necessary.
Corrective Action Implementation: Define and implement corrective actions when necessary to achieve desired operational performance levels.
Performance Reviews & Coaching: Conduct regular one-on-one meetings with direct reports to assess individual and team performance, provide constructive feedback, and offer continuous coaching for professional development.
Employee Engagement & Relations: Foster a positive work environment by engaging with employees, addressing employee relations issues in a professional and timely manner, and ensuring high morale within the team.
Cross-Functional Collaboration: Participate in cross-functional meetings (Training, HR, Quality, WFM, TA) to gather operational feedback and collaborate with other departments to define action plans that resolve issues and drive continuous improvement.
Key Requirements: Proven experience in managing support service teams and meeting service level agreements.
Strong leadership and staff development skills with experience in managing performance and fostering employee engagement.
Ability to analyze operational reports and implement improvement strategies.
Excellent communication and problem-solving skills.
Ability to work cross-functionally and collaborate with different departments.
WHAT YOU'LL LOVE ABOUT WORKING HERE We recognize the significance of flexible work arrangements to provide support.
Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
At the heart of our mission is your career growth.
Out array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
Equip yourself with valuable certification in the latest technologies.
#LI-LG6 #LI-Hybrid
-
Team leader
hace 2 semanas
Bogotá, Bogotá D.E., Colombia WebHelp A tiempo completogeneralConcentrix está buscando a personas como ud;Actualmente estamos en la búsqueda de un Team Leader. Su función principal: ser el responsable de las actividades diarias de su grupo de colaboradores o equipo de trabajo asignado; garantizando el cumplimiento de las funciones correspondientes y la retroalimentación adecuada para las mejoras del...
-
Security Team Leader
hace 4 días
Bogotá, Bogotá D.E., Colombia Four Seasons Hotels and Resorts A tiempo completoAbout the RoleWe are seeking an experienced Security Team Leader to join our team at Four Seasons Hotels and Resorts. The successful candidate will be responsible for the detailed management of the property's Security and Health Safety Team, ensuring it conforms to all relevant security policies.
-
Medical Team Leader
hace 22 horas
Bogotá, Bogotá D.E., Colombia Allergan A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Medical Team Leader to join our team in AbbVie's Medical Affairs department. As a key member of the medical leadership team, you will be responsible for providing strategic direction and leadership to a team of Medical Science Liaisons (MSLs) across the therapeutic area of solid tumors.The...
-
Team Leader
hace 1 semana
Bogotá, Bogotá D.E., Colombia World Technological Solutions S.A.S A tiempo completoSi cumples con el perfil no dudes en aplicarSi eres apasionado por las ventas esta oportunidad es para tiEmpresa de Streaming, ubicada en Bogotá está en búsqueda de Team Leader con mas de 3 años de experiência en la industriaDebe contar con un perfil comercial, buenas habilidades comunicativas, liderazgo de equipos, manejo de estándares de calidad,...
-
Team Leader
hace 1 semana
Bogotá, Bogotá D.E., Colombia Salve Consulting A tiempo completoJoin our team as a Team Leader & Gaming Equipment Administrator to spearhead the coordination and management of gaming equipment operations. We are seeking a highly organised and motivated individual to lead our team towards operational excellence and enhance our gaming equipment services.Key Responsibilities:Keep accurate and updated records of all gaming...
-
Team Leader
hace 1 semana
Bogotá, Bogotá D.E., Colombia Salve Consulting A tiempo completoJoin our team as a Team Leader & Gaming Equipment Administrator to spearhead the coordination and management of gaming equipment operations. We are seeking a highly organised and motivated individual to lead our team towards operational excellence and enhance our gaming equipment services.Key Responsibilities:Keep accurate and updated records of all gaming...
-
Team Leader de Ventas Call Center
hace 2 días
Bogotá, Bogotá D.E., Colombia GLQ GROUP SAS A tiempo completo**Nuestra Empresa GLQ Group**Requiere Team Leader De Ventas Call Center.- **Requisitos**:_*Experiência mínima de 1 año como lider en ventas*La experiência debe ser certificada*Flexibilidad de horario para turnos rotativos (no madrugadas)*Enfocado a resultados*Trabajar bajo presion- **Beneficios**:_*Salario básico de 1.500.000 y Prestaciones de Ley*Bonos...
-
Team Leader Suport
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Arc Software Sas A tiempo completoImportante empresa del sector en el mundo de la tecnología necesita personal en el área de TEAM LEADER SUPORTRealizando cotización de productos tecnológicos que satisfagan las necesidades de los KAM, en cuanto a mejor costo, disponibilidad y veracidad (para los clientes).Fomentar un buen clima laboral de confianza y amabilidad, desarrollando un...
-
Business Support Team Leader
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Alexandra Lozano Immigration Law PLLC A tiempo completoOverviewWe are seeking a results-driven Business Support Team Leader to oversee and guide a team of analysts in delivering exceptional support, insights, and solutions to enhance business operations. This role ensures the alignment of support initiatives with organizational goals, fostering continuous improvement and stakeholder satisfaction.What We Are...
-
Team Leader Surveillance Operator
hace 1 semana
Bogotá, Bogotá D.E., Colombia David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Team Leader Surveillance Operator for their offices in Bogota, Colombia.Position: Team Leader Surveillance OperatorLocation: Bogota, ColombiaEmployment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES:Review and verify incidents...
-
Team Leader Surveillance Operator
hace 1 semana
Bogotá, Bogotá D.E., Colombia David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Team Leader Surveillance Operator for their offices in Bogota, Colombia.Position: Team Leader Surveillance OperatorLocation: Bogota, ColombiaEmployment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES:Review and verify incidents...
-
Backoffice Team Leader
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kaizen Gaming A tiempo completoKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2,700 Kaizeners, from 40+ nationalities spreading across...
-
Ocean Team Leader H/M
hace 5 días
Bogotá, Bogotá D.E., Colombia Geodis A tiempo completopuestoTipo de ContratoContrato fijo - Tiempo completoPosicion Operationnal activities - Operations Local ManagementTítulo del puestoOCEAN TEAM LEADER H/MRequerimientos especiales 45 HOURS PER WEEKDescripcion del puestoAS LEADER OF GENERAL CARGO OPERATION THIS PERSON IS ON CHARGE OF:- ENSURE OPERATIVE RESULTS: KPIS AND VOLUME- FINANCIAL RESULTS: GP- ENSURE...
-
Team Leader Finance
hace 3 semanas
Bogotá, Bogotá D.E., Colombia DHL Germany A tiempo completoTitle: Team Leader FinanceLocation: GSC BOGMonitor regional or global programs (in all GSC service lines) implemented in GSC BOG, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses.Responsible for the activities related to the end of the month of the Center...
-
Consultant & Team Leader Software Developer
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Staff4Half A tiempo completoAbout the Client Our client is a leading USA-based telecommunications consulting company embarking on a strategic initiative to offboard software development operations in Colombia. They are seeking an experienced and dynamic Team Leader - Software Developer to spearhead this transition, establish a local development team, and drive technical excellence....
-
Inside Sales Team Leader
hace 3 días
Bogotá, Bogotá D.E., Colombia Doctoralia Mexico A tiempo completo**Descripción de la empresa**Si eres un apasionado de las ventas, y quieres ser parte del mejor equipo Comercial, únete a nuestro equipoDoctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa que brinda soluciones para digitalizar el sector salud y...
-
Inside Sales Team Leader
hace 2 días
Bogotá, Bogotá D.E., Colombia Doctoralia Mexico A tiempo completode la empresaSi eres un apasionado de las ventas, y quieres ser parte del mejor equipo Comercial, únete a nuestro equipoDoctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa que brinda soluciones para digitalizar el sector salud y hacer la...
-
Team Leader in Call center
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Peak support A tiempo completoAt Peak Support, we are passionate about delivering exceptional service to our customers and clients. As a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies.Our MissionWe empower our team to innovate and deliver beyond expectations. We...
-
Inside Sales Team Leader
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Docplanner A tiempo completode la empresaSi eres un apasionado de las ventas, y quieres ser parte del mejor equipo Comercial, únete a nuestro equipoDoctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa que brinda soluciones para digitalizar el sector salud y hacer la...
-
Inside Sales Team Leader
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Doctoralia Mexico A tiempo completo**Descripción de la empresa**Si eres un apasionado de las ventas, y quieres ser parte del mejor equipo Comercial, únete a nuestro equipoDoctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones.Somos una empresa que brinda soluciones para digitalizar el sector salud y...