Trilingual Air Freight Forwarder
hace 2 semanas
Job Title: Specialist AFR Location: GSC BOG Administer Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer centric team that meets and exceeds customer and corporate objectives, guidelines, and policies.
Key Responsibilities:
Take ownership of transport orders, ensuring timely pickup, and optimizing booking processes.Prepare, control, and distribute necessary export documents, ensuring compliance to all origin export and destination import regulations.Collaborate with counterparts to validate and finalize documents.Assign tasks to supporting functions and monitor performance.Meet and exceed customer expectations as well as internal Key Performance Indicators.As customer first point of contact, provide exceptional customer service, promptly providing accurate information related to shipment status, documentation requirements, incident resolution and pricing/quotes.Record, track, resolve, analyze and take necessary corrective action regarding all exceptions/operational irregularities - proactively updating the customer.Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands.Effectively communicate with DHL Network colleagues with focus on stressing a sense of urgency on behalf of the customer.Obtain and maintain all company systems and commodity related certifications.Ensure that correct costs and revenues are captured against customer's profile - taking full ownership of financial performance, promptly resolving any related issues.Accept customer requests for quotations and send them to the Quotations team for processing.
Pass on leads to Sales.Available to support on weekends to attend urgencies or critical situations that could affect movement of the shipments.Skills / Requirements:
Strong understanding of Air Export regulations, documentation, and incoterms.Minimum of 3 years in Air Freight Forwarding experience.Excellent verbal and written communication skills & business skills in English, Portuguese, and Spanish.Enthusiasm for building deep and lasting connections with our customers.Proactive and solution-oriented mindset, always demonstrating a "can do" attitude.Ability to resolve issues related to product movement and proactively communicate with the customer.Strong attention to detail and excellent communication skills (oral and written) in English are essential.Prior customer service experience is preferred.Proficiency in Microsoft Office, including Outlook, Teams, Word, and Excel.Experience using Cargo Wise Transportation Management System is preferred.Relevant Information:
Salary: $3.198.000.Type of Contract: Indefinite - Directly with DHL Colombia.Performance bonus from 7% to 13% of salary ($223.860min- $415.740max).Annual bonus for a third language support: $5.500.000.Food Allowance: $95.564.
#J-18808-Ljbffr
-
Trilingual Air Freight Forwarder
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Dhl Global Forwarding (Colombia) S.A.S. A tiempo completoJob Tittle: Specialist AFR Location: GSC BOG Administer Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer centric team that meets and exceeds customer and...
-
Comercial Freight Forwarder
hace 7 días
Bogotá, Bogotá D.E., Colombia United Parcel Service A tiempo completoAprovecha la oportunidad de convertirte en un Comercial Freight Forwarder exitoso en United Parcel Service. Aprende a buscar y desarrollar nuevas oportunidades comerciales mientras trabajas en la gestión de la cartera de clientes B2B en Bogotá. En este rol, puedes contribuir significativamente al crecimiento de la organización.Resumen del Puesto:Freight...
-
Air Freight Forwarder
hace 1 semana
Bogotá, Bogotá D.E., Colombia Dhl Germany A tiempo completoJob Title: Specialist AFR Location: GSC BOG Administer Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer-centric team that meets and exceeds customer and...
-
Air Freight Forwarder
hace 3 semanas
Bogotá, Bogotá D.E., Colombia DHL Germany A tiempo completoJob Title: Specialist AFR Location: GSC BOG Administer Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer-centric team that meets and exceeds customer and...
-
Air Freight Forwarder
hace 1 día
Bogotá, Bogotá D.E., Colombia DHL Germany A tiempo completoJob Title: Specialist AFRLocation: GSC BOGAdminister Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer-centric team that meets and exceeds customer and...
-
Air Freight Forwarder
hace 5 días
Bogotá, Bogotá D.E., Colombia Dhl Global Forwarding (Colombia) S.A.S. A tiempo completoJob Tittle: Specialist AFR Location: GSC BOG Develop and administer AFR Ops/CS plans and processes to deliver flow of goods and information across the customer's global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines...
-
Sales executive- freight forwarder
hace 2 días
Bogotá, Bogotá D.E., Colombia Uniajc A tiempo completoCompañía líder Freight Forwarder requiere Sales Executive para su operación a nivel local - Bogotá. Principales requerimientos: Profesional en Negocios Internacionales, Comercio Exterior, Administración de Empresas. Experiencia mínima de 5-7 años en la apertura y fidelización de clientes en compañías freight forwarders. Experiencia en incremento...
-
Sales executive- freight forwarder
hace 2 días
Bogotá, Bogotá D.E., Colombia Uniajc A tiempo completoCompañía líder Freight Forwarder requiere Sales Executive para su operación a nivel local - Bogotá.Principales requerimientos:Profesional en Negocios Internacionales, Comercio Exterior, Administración de Empresas.Experiencia mínima de 5-7 años en la apertura y fidelización de clientes en compañías freight forwarders.Experiencia en incremento en la...
-
Sales Support Freight Forwarder
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Europartners Mexico Sa De Cv A tiempo completoSi el aérea comercial es lo tuyo y estás listx para crear una carrera aún más exitosa en una súper empresa, **Xpd global **tiene un lugar para ti.Buscamos a una persona con gran pasión por la logística internacional y con perfil comercial como sales support.**Requisitos**:- **1-3 años** de experiência como Sales Supporten freight forwarder- 1-2...
-
Trilingual Ocean Freight Forwarder
hace 1 semana
Bogotá, Bogotá D.E., Colombia Dhl Germany A tiempo completoTitle: Specialist OFR (Freight Forwarding) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country.This role is dedicated to proactive customer engagement and serves as a bridge between customers and the DHL network to enhance the customer experience.Key Responsibilities :...
-
Freight Forwarder
hace 6 días
Bogotá, Bogotá D.E., Colombia DSV A tiempo completoJob Req Number: 74046Time Type:**Estamos buscando contratar**:Freight Forwarder****Responsibilidades**- Ejecutar y cumplir los procesos operativos establecidos por la compañía según el tráfico asignado:- Ejecutar correctamente los SOP´s establecidos con los clientes- Verificar que las instrucciones de embarque se reciban dentro de los criterios de...
-
Freight Forwarder
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Dsv A tiempo completoJob Req Number: 69262Time Type: Full Time**Estamos buscando contratar**:Freight Forwarder****Responsibilidades**- Ejecutar y cumplir los procesos operativos establecidos por la compañía según el tráfico asignado:- Ejecutar correctamente los SOP´s establecidos con los clientes- Verificar que las instrucciones de embarque se reciban dentro de los...
-
Air Freight Operations Specialist
hace 4 horas
Bogotá, Bogotá D.E., Colombia DHL Germany A tiempo completoJob Title: Air Freight Operations SpecialistCompany Overview:DHL is a leading logistics company that offers a wide range of services to its customers. Our team is dedicated to providing exceptional service and ensuring timely delivery of goods.Job Summary:We are seeking an experienced Air Freight Operations Specialist to join our team in Bogota, Colombia....
-
Specialist Air Freight
hace 3 horas
Bogotá, Bogotá D.E., Colombia DHL Germany A tiempo completoJob Title: Specialist AFRLocation: GSC BOGAdminister Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer centric team that meets and exceeds customer and...
-
Specialist Air Freight
hace 3 días
Bogotá, Bogotá D.E., Colombia Deutsche Post Und Dhl A tiempo completoGet AI-powered advice on this job and more exclusive features.Talent acquisition - Business support - Social communicator and journalist Location: GSC BOG Administer Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining...
-
Air Export Pricing Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completoWe're Hiring: Air Export Pricing Analyst | Bogotá, Colombia At Traffic Tech, we keep the global economy moving – literallyAs an industry leader and a trusted logistics partner for international brands, we provide cutting-edge solutions for freight transportation by land, sea, and air.What You'll Do: Respond to and manage daily quote requests to support...
-
Freight Broker
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Logistic Dynamics A tiempo completoLogistics Coordinator @ Logistic Dynamics | Shipping Coordination Expert Company Description Logistic Dynamics LLC is a leading non-asset-based third-party logistics provider, consistently ranking within the top 100 in the industry.We specialize in transportation management and freight brokerage services, offering full truckload, less than truckload, rail,...
-
Specialist Ocean Freight
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dhl Global Forwarding A tiempo completoTitle: Trilingual Specialist Ocean Freight Forwarding (Portuguese and English) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country.This role is dedicated to proactive customer engagement and serves as a bridge between customers and the DHL network to enhance the customer...
-
Export - Import Ocean Freight Forwarder
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Dhl Global Forwarding (Colombia) S.A.S. A tiempo completoTitle: Specialist OFR (Freight Forwarding) Location: GSC BOG The Agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country.This role is dedicated to proactive customer engagement and serves as a bridge between customers and the DHL network to enhance the customer experience.Key Responsibilities:...
-
Air Export Pricing Analyst
hace 1 semana
Bogotá, Bogotá D.E., Colombia Traffic Tech Inc. A tiempo completoWe're Hiring: Air Export Pricing Analyst | Bogotá, ColombiaAt Traffic Tech, we keep the global economy moving – literally As an industry leader and a trusted logistics partner for international brands, we provide cutting-edge solutions for freight transportation by land, sea, and air.What You'll Do:Respond to and manage daily quote requests to support our...
