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Service Desk
hace 4 semanas
_**netLogistik**_ **es una empresa dedicada a brindar servicios de Tecnología para la cadena de suministro, buscando siempre dar un valor agregado a nuestros clientes y actualmente nos encontramos en el #23 **_**de Top Companies en expansión.
**_
Escolaridad: Ing.
en sistemas o carreras a fin (concluida)
Experiência: Al menos 1 año atendiendo clientes en un service Desk, NOC o Call Center de tecnología
Responsabilidades y obligaciones
Estarás a cargo de la atención y servicio a los clientes vía telefónica
Cualificaciones y habilidades
Manejo de Paquetería Office, PC y medios de comunicación digitales.
Manejo de: CRM, PowerBI, herramientas de monitoreo de servidores
**Inglés intermedio-avanzado**
**Disponibilidad para cubrir guardias en fines de semana (días de descanso entre semana)**
**Beneficios**
Sueldo: $3,000,000 brutos
Prestaciones de ley y superiores
Cursos y capacitaciones todo el año
Plan de carrera y crecimiento dentro del área
Esquema 100% nómina
Esquema de trabajo: Híbrido
Tipo de puesto: Tiempo completo
Salario: $3.000.000 al mes
Consideraciones ante el COVID-19:
Sí, todos los colaboradores usan cubrebocas dentro de la oficina.
Service Desk cuenta con una sala específica para laborar, por lo que el contacto físico con terceros es menor.
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- Service Desk: 1 año (Deseable)
Idioma:
- Inglés intermedio-avanzado (conversacional) (Deseable)
