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Customer Experience Agent

hace 1 mes


Bogotá, Colombia Lerma Sas A tiempo completo

Lentesplus es el líder regional en Salud Visual Omnicanal en Latinoamérica con presencia en Brasil, Argentina, Chile, México y Colombia, tenemos como objetivo principal democratizar el acceso a la salud visual en toda la región.
Nos encontramos en búsqueda de **CUSTOMER EXPERIENCE AGENT.
**

**Responsabilidades**:

- Comunicarse con los clientes por los diferentes canales online brindando solución oportuna
- Recibir y registrar en el sistema definido las órdenes de venta y requerimientos de nuestros clientes, garantizando la gestión acordada y definida
- Realizar seguimiento a las solicitudes creadas por los clientes con el fin de brindar respuestas oportunas y veraces
- Buscar y analizar oportunidades de mejora para potenciar la venta.
**Requisitos**:

- Técnicos en áreas comerciales, administrativas o afines
- Más de 1 año de experiência como Customer Experience (o puestos similares)
- Excelente etiqueta telefónica y excelentes habilidades verbales, escritas e interpersonales
- Disposición para el trabajo en equipo, capacidad de análisis y buenas relaciones interpersonales.
Lentesplus te ofrece:

- Horarios rotativos de domingo a domingo con un dia compensatorio los fines de semana
- Modalidad de trabajo presencial con alternativa de 2 días de trabajo en casa
- Salario 1.160.000+ comisiones prestacionales
- Snacks saludables en nuestras oficinas

Buscamos talentos dinámicos, con excelentes habilidades de comunicación asertiva, organización, atención al detalle y seguimiento de instrucciones.
Nuestra prioridad es desarrollar, cuidar y potencializar el talento de nuestros colaboradores.Animate
Tipo de puesto: Tiempo completo