Customer Success En Paid Media

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Adsmurai A tiempo completo

Adsmurai es una empresa especializada en Marketing Digital que ofrece el mejor servicio y la tecnología más innovadora para planificar, lanzar, medir y escalar las estrategias de Paid Media automáticamente en todas las plataformas con la visión de generar un impacto positivo en las personas a través de una mejor publicidad.
Somos partners oficiales de Facebook, Instagram, Google, TikTok, Pinterest y colaboramos con WeChat, VK y Twitter.
¿Cómo lo hacemos?
Utilizando nuestra propia tecnología: Adsmurai Marketing Platform (AMP), diseñada para apoyar en todo el ciclo a nuestros Digital Account Managers.
Nuestra plataforma nos permite tener acceso a diferentes herramientas de Benchmarks, Forecasts, Control Budget, Reporting así como funcionalidades de Feed y Creatividades diseñadas para llevar las campañas a otro nível.
Trabajamos con grandes marcas de distintos sectores de España, Europa y Latinoamérica.
**Estos son nuestros valores**:

- Make things happen: Aplicamos la razón en la toma de decisiones basándonos en datos.
Gestionamos de principio a fin y estamos orientados a resultados.
- Walk, run, fly: Disparamos la proactividad ejecutando ideas.
Nos marcamos metas ambiciosas, tenemos curiosidad y no tenemos miedo al fracaso.
- Passionate players: Trabajamos con actitud positiva y ponemos pasión en todo lo que hacemos, con perseverancia y orgullo por nuestro trabajo.
- Work together: Construimos relaciones de confianza basadas en la honestidad.
Escuchamos, empatizamos y respetamos a las personas.
Estamos buscando un/a brillante **Customer** **Success** para que nos ayude a seguir mejorando la experiência de nuestros clientes con nuestra tecnología (Adsmurai Marketing Platform).
Eres tú si...
- Has gestionado campañas de Paid Media en Facebook, Instagram y Google.
- Tienes experiência dentro de un departamento de Service de una compañía tecnológica o tienes experiência en consultoría de Customer Success.
- Tienes conocimientos de publicidad digital y te apasionan las nuevas tecnologías, los avances en herramientas y técnicas de desarrollo.
- Eres proactivo y capaz de planificar y ejecutar una serie compleja de actividades.
- Tienes un nível de inglés fluido.
Portugués es un plus.
- Entiendes con facilidad las necesidades de un cliente y sabes realizar propuestas que le aportan valor.
- Tienes habilidades interpersonales y un enfoque práctico.Tienes una actitud flexible, mostrando adaptabilidad al cambio.
**Funciones y responsabilidades**:

- Onboardings y seguimiento con clientes.
- Novedades de best practices en catálogo de productos de ecommerce.
- Herramientas y workflow.
- Medición de la eficacia del éxito de los clientes.
- Definición de nuevos procesos y herramientas que mejoren la experiência del usuario en AMP.
**¿Qué ofrecemos?
**
- Contrato indefinido
- Viernes jornada intensiva
- Flexibilidad horaria de entrada y salida
- Modelo remoto
- 15 días de vacaciones
- Actividades de equipo y afterwork
- Formación activa dentro de la empresa
- Fruta, snacks y café

Adsmurai nació de una conversación entre amigos, procuramos mantener y transmitir ese buen rollo y hacer de ello un pilar fundamental de nuestra cultura de empresa.
Somos una compañía con igualdad de oportunidades y valoramos la diversidad.
No discriminamos por motivos de religión, color, procedencia, sexo, identidad de género, orientación sexual, edad, estado civil o discapacidad.
¿A qué estás esperando para unirte?



  • Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    Are you looking for a challenging role that allows you to drive business growth and customer success? As a Customer Success Strategist at SAP SE, you will have the opportunity to work with a talented team that shares your passion for innovation and customer satisfaction. Our company culture is built on collaboration, inclusivity, and a shared passion for...

  • Customer Success

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Alexandra Lozano Immigration Law PLLC A tiempo completo

    Overview We are seeking a dynamic and strategic Customer Success & Operations Manager to lead the Business Technology Leader (BTL), Business Support, and Systems Administration teams. This role is instrumental in ensuring operational excellence, maximizing customer value, and connecting with the product management team to define and enhance our portfolio. By...

  • Customer Success Lead

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Flex AI A tiempo completo

    Flex AI Bogota, D.C., Capital District, Colombia Customer Success Lead We're an early-stage SaaS startup focused on delivering cutting-edge technology to revolutionize our industry. Our team is passionate about solving real-world challenges through innovative solutions, and we're looking for a Customer Success Lead to join us on this journey. If you thrive...

  • Manager, Customer Success

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia HubSpot A tiempo completo

    POS-28281Manager, Customer Success - Brazil MarketAs the Manager of HubSpot's Brazil Customer Success Team, you will play a pivotal role in shaping the success of our customers and team in one of our fastest-growing markets. You'll be responsible for hiring, developing, and coaching a high-performing team of Customer Success Managers (CSMs) who are dedicated...


  • Bogotá, Bogotá D.E., Colombia Hotmart A tiempo completo

    Career Advancement at HotmartAre you looking for a challenging and rewarding career? Look no further than Hotmart. As a leading global technology company, we offer unparalleled opportunities for personal and professional growth.In this role as a Customer Success Expert, you will be responsible for developing and executing customer success plans that meet or...


  • Bogotá, Bogotá D.E., Colombia HubSpot A tiempo completo

    POS-28281 Manager, Customer Success - Brazil Market As the Manager of HubSpot's Brazil Customer Success Team, you will play a pivotal role in shaping the success of our customers and team in one of our fastest-growing markets. You'll be responsible for hiring, developing, and coaching a high-performing team of Customer Success Managers (CSMs) who are...

  • Paid Media Manager

    hace 4 días


    Bogotá, Bogotá D.E., Colombia Partners Digital A tiempo completo

    Partners Digital is seeking an experienced Paid Media Manager to join our team! As a key member of our digital marketing department, you will be responsible for developing and executing paid media strategies that drive real results for our clients.Responsibilities:Develop and implement paid media plans across multiple channels, including search, social, and...

  • Customer Success Manager

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Trellix A tiempo completo

    Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through...

  • Customer Success Manager

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Trellix A tiempo completo

    Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through...

  • Customer Success Manager

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completo

    Let's build the future togetherTeamtailor is an Employer Branding and an ATS SaaS platform used by over 9,000 companies and 200,000 users in 90 countries around the world.Working at Teamtailor means working at a young, international, and fast-paced tech company that offers an ideal workplace for those who want to have a real impact on the growth of an...


  • Bogotá, Bogotá D.E., Colombia Rategain A tiempo completo

    Customer Success Manager About RateGain Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.It works in more than 100 countries with its 2,200+ customers—including...

  • Manager, Customer Success

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia The Hustle A tiempo completo

    Manager, Customer Success - Brazil MarketJoin to apply for the Manager, Customer Success - Brazil Market role at The Hustle.POS-28281As the Manager of HubSpot's Brazil Customer Success Team, you will play a pivotal role in shaping the success of our customers and team in one of our fastest-growing markets. You'll be responsible for hiring, developing, and...


  • Bogotá, Bogotá D.E., Colombia The Hustle A tiempo completo

    Manager, Customer Success - Brazil Market Join to apply for the Manager, Customer Success - Brazil Market role at The Hustle . POS-28281 As the Manager of HubSpot's Brazil Customer Success Team, you will play a pivotal role in shaping the success of our customers and team in one of our fastest-growing markets. You'll be responsible for hiring,...


  • Bogotá, Bogotá D.E., Colombia Hubspot A tiempo completo

    **Job Overview**Hiring a strategic and dynamic leader to spearhead our customer success initiatives in Brazil. As the Manager, Customer Success, you will oversee a high-performing team of Customer Success Managers who drive growth and retention for Brazilian businesses using HubSpot.**Key Responsibilities**Foster a high-performance culture and professional...


  • Bogotá, Bogotá D.E., Colombia Superside A tiempo completo

    Superside is looking for a strategic Mid-Market Customer Success Manager to manage and nurture a portfolio of approximately 20 dynamic, predominantly US-based Mid-Market accounts.We offer tailored AI-powered creative solutions, empowering Mid-Market companies to unlock growth through strategic marketing and design services that blend agility with...


  • Bogotá, Bogotá D.E., Colombia Schneider Electric Gruppe A tiempo completo

    Job Title: SaaS Customer Success AssociateJob DescriptionThe role of a SaaS Customer Success Associate is to ensure the successful adoption and utilization of our cloud-based solutions by our customers. This includes providing training, configuration assistance, and best practices to customers, as well as coordinating with relevant service delivery...


  • Bogotá, Bogotá D.E., Colombia RateGain A tiempo completo

    About RateGainFounded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies,...


  • Bogotá, Bogotá D.E., Colombia Rategain A tiempo completo

    About RateGain Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies,...


  • Bogotá, Bogotá D.E., Colombia Genesys A tiempo completo

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...


  • Bogotá, Bogotá D.E., Colombia Hubspot A tiempo completo

    **Job Description**We are looking for a dynamic and customer-obsessed leader to join our team as a Manager, Customer Success in Brazil. In this role, you will play a pivotal part in shaping the success of our customers and team in one of our fastest-growing markets.**Responsibilities**Foster a high-performance culture and professional growth within the...