Innovation & Digital Transformation Specialist

Job Description
Role Description: "Innovation & Digital Transformation Specialist" We are a research-driven biopharmaceutical company.
Our mission is built on the simple premise that if we "follow the science" and that great medicines can make a significant impact to our world.
And we believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.
As an important ally of the Value & Innovation (V&I) Medical Affairs organization in Latin America (LATAM), the Innovation & Digital Transformation (InDT) regional team in LATAM plays a crucial role in leading the organization in an evolving and competitive digital era.
The InDT team spearheads the integration of innovation and digital technologies across all aspects of V&I LATAM and addresses digital challenges and opportunities identified in the region to define and implement creative-tailored solutions focused on enabling an innovative-thinking & digital mind-set environment that empowers stakeholders, enhances results, engagement & improved experiences in the organization.
Overall Responsibilities: This InDT Specialist role provides operational support to the regional leader and projects, including administrative tasks, logistic support such as meetings management, and interaction with other internal stakeholders & third parties for business purposes (Medical Affairs, GMVC, Procurement, IT, Legal, Compliance, etc.).
This role also supports the coordination of regional digital internal channels to improve engagement with our stakeholders.
The InDT Specialist will report directly to the InDT regional Leader in LATAM, as part of the V&I Global Medical Value Capabilities (GMVC) LATAM Hub.
Primary Activities - The job duties include but are not limited to: Administrative: Assistance, operational and administrative support for the V&I GMVC LATAM Innovation & Digital Transformation Leader and projects owned/supported.
Maintain an archive of physical and/or electronic documents for audit purposes.
Support and follow up on expenses accounts, etc.Logistics: Plan, schedule and coordinate meetings, agendas, speakers, interviews, and other similar activities, including but not limited to booking meeting rooms when required, planning and implementing special events' logistical coordination (fluid communication with the event agency, identifying suitable venues, coordinating dinner schedules and sending calendar invites to participants across time zones, coordinating logistics for accommodations and transportation as needed), always in compliance with Event SOP and compliance guidelines.Operational Support Service: Support strategic projects and activities, including but not limited to ensuring day-to-day functioning of core InDT operations, acting as an internal process & organization operations expert, collecting data from systems and providing insights for improvement, ensuring effective workflows, assisting in resource allocation and performance optimization, and contributing to effective network management.
Some expected activities to implement include: following up on deadlines, contacting stakeholders and vendors, supporting solutions in internal platforms, sharing information in internal channels as required, creating, collecting and reporting metrics from surveys and other related tools & digital channels, contacting IT-procurement-finance and other systems-related stakeholders to solve issues, proposing communication-engagement solutions when required, keeping meeting records and minutes, spotting and sharing highlights with stakeholders, acting as a point of contact to give administrative support and interact with internal stakeholders (IT, Compliance, Procurement, GEMS, other executive assistants, etc.
), identifying the Procurement staff and processes that support the setup and follow-up of third-party & supplier purchase orders, tracking and ensuring compliance of payment processes, invoice reception, purchase orders, and chargebacks from specific projects, if applicable.
*including but not limited to SharePoint, MS TEAMS, MS Viva Engage, MS Outlook, MS STREAM, MS SWAY, etc.Metrics: Keep metrics collection & alignment with project objectives and KPIs.Engagement & Communications Plans Support: Support coordination of the regional newsletter and other sources of engagement-communication, including internal interviews (in English), SWAY platform management (or other platforms), definition and implementation of planned communication campaigns, and coordination of communication-related sources.
Upload information in specific platforms when required and follow up on communication plans in Outlook, Stream, Forms, White Board, Teams, Yammer, etc.Understanding & Mastering the Role's Activities: Ensure compliance.Required: Previous experience as Operations Coordinator or Specialist with Administrative activities and expanded responsibilities to support business areas.Preferred previous experience in Pharma organizations.Appropriate level of education and experience (tertiary and above – graduated or in course).Knowledge & Experience in the Microsoft suite (Outlook, Excel, PPT, Word, etc.
), and curiosity-proactive about technology and digital solutions.Advanced level in English language (written & spoken).Teamwork, flexibility, openness, service-oriented, as well as honesty, proactivity, good interpersonal relationships, and good communication skills.Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully:
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position-specific.
Please, no phone calls or emails.
Employee Status: Project Temps (Fixed Term)
Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid
Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 04/3/2025
*A job posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date.
Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R341689

#J-18808-Ljbffr