Helpdesk

hace 2 semanas

Colombia ttg Talent Solutions, Inc. A tiempo completo

**Information Technology Support**

**In office, Medellín, Colombia**

**3´200.000 to 3´700.000**

Come join our dynamic team in Medellin and pave the way for our clients to explore and utilize the latest and greatest tech on the market. As an Information Technology Operations Analyst, your customer-focused approach will distinguish customer needs and provide advice and recommendations, building lasting relationships along the way.

**Responsibilities**:

- Provide coordination and support to end-users on hardware, software, general use, questions, and network-related problems while sharing screens, providing on-site end-user training, and resolving issues with ease.
- Collaborate with colleagues to improve and optimize our resources, making every day exciting and fulfilling.

**Requirements**:

- A Bachelor's degree in computer science, information technology, or a relevant field.
- Excellent communication skills, both in English (Intermediate-Advanced) and Spanish, enabling you to work well with others.
- Organizational skills that allow you to be available for on-call rotation while still being a team player.
- Natural ability to collaborate with team members to improve and optimize systems and resources.

**What you will receive**:

- A chance to work with a team of experts in the tech industry, who are passionate about technology.
- A competitive salary, depending on your experience.
- An opportunity to work and grow with an international company.
- A professional yet fun, laid-back work environment, that promotes creativity and collaboration.

**At ttg,**_**“We believe in making a difference One Person at a Time,”**_ ttg OPT.

**#INDR**

Pay: $3,256,201 - $3,700,000 per month

Ability to commute/relocate:

- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- PROVIDE YOUR EMAIL HERE:
**Experience**:

- Performing troubleshooting: 2 years (preferred)
- IT Operator: 2 years (preferred)
- Teams: 2 years (preferred)

**Language**:

- English (preferred)

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