Technical Support Rep English

hace 3 semanas

Colombia Medtronic A tiempo completo

**Careers that Change Lives
**A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Provides advice to customers, dealers, distributors and sales personnel responding to product related questions, issues and problems.
- Acts as a liaison between sales personnel and technical staff.

**Must Have: Minimum Requirements
- Bachelor’s Degree
- Excellent verbal and written communications skills required in both English and Spanish
- Less than 1 administrative support and/or customer service experience in a professional corporate environment.
- Experience in healthcare, pharmaceutical, or medical insurance industries Ability to work flexible schedule as business needs dictate

**Desired / Preferred Qualifications**
- Self-motivated with proven problem-solving skills;
- Able to work with mínimal supervision and a quick study on therapies and processes;
- Works well under pressure in a dynamic environment;
- Knowledge and experience in patient-focused environment;
- Excellent verbal and written communication skills;
- Demonstrated ability to regularly multi-task and meet deadlines;
- Organized, efficient, and process-oriented;
- Team player with the ability to work with and through others at all levels of an organization;
- Ability to problem solve and develop solutions to a variety of urgent problems, while referencing policies and practices for guidance;
- Able to independently perform complete and diverse administrative duties;
- Proven ability to provide excellent customer service with superior soft skills;
- Demonstrated critical thinking skills to facilitate problem solving and proactive issue resolution;
- Proven ability to produce consistent high quality and detailed work;
- Proven negotiation skills and patience that create a positive customer experience;
- Proven ability to maintain confidential information; Preferred experience in Patient Support Programs

**About Medtronic
**Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

  • Technical Support Representative I| PH

    hace 1 semana

    colombia Peak Support co A tiempo completo

    All Jobs > Technical Support Representative I | PH Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Senior Client Success Manager to join our team. Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great...

  • Technical Support Representative I| PH

    hace 1 semana

    colombia Peak Support co A tiempo completo

    All Jobs > Technical Support Representative I | PH Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Senior Client Success Manager to join our team. Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great...

  • Technical Support Representative I| PH

    hace 7 días

    Colombia Peak Support co A tiempo completo

    All Jobs > Technical Support Representative I | PH Peak Support, an outsourcing firm serving some of today's most innovative companies, is seeking a Senior Client Success Manager to join our team. Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place...

  • Technical Support Representative

    hace 4 semanas

    Colombia RAM BPO SAS A tiempo completo

    Hey future RAMones!! we are looking for top customer support talent to join our successful team. If you have a passion for delivering exceptional customer experience and want to be part of a leading company in the industry, this is your opportunity! What are the benefits of working with us? - Base salary of 2700000 - Free breakfast on Wednesdays -...

  • Cloud Technical Support

    hace 3 semanas

    Colombia Sangoma A tiempo completo

    **Cloud Technical Support** Sangoma’s value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market which includes: UCaaS, Collaboration, Video, Contact Center, Virtualization, Access...

  • Technical Support Analyst

    hace 1 semana

    colombia Cobre A tiempo completo

    Get AI-powered advice on this job and more exclusive features. What is Cobre and what do we do? Cobre is a corporate treasury and payments platform designed to elevate the way Latin American companies manage their finances. At Cobre, we build CFO-tech on top of owned payment rails in order to give real-time capabilities to domestic and cross border...

  • Technical Support Analyst

    hace 1 semana

    colombia Cobre A tiempo completo

    Get AI-powered advice on this job and more exclusive features. What is Cobre and what do we do? Cobre is a corporate treasury and payments platform designed to elevate the way Latin American companies manage their finances. At Cobre, we build CFO-tech on top of owned payment rails in order to give real-time capabilities to domestic and cross border...

  • Technical Support Associate

    hace 1 semana

    colombia Teleperformance A tiempo completo

    Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We don’t stop innovating, and we always go beyond. Are you ready to work with the TOP team? Responsabilidades What you’ll do as a Technical Support Associate? Collaborate...

  • Technical Support Associate

    hace 1 semana

    colombia Teleperformance A tiempo completo

    Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We don’t stop innovating, and we always go beyond. Are you ready to work with the TOP team? Responsabilidades What you’ll do as a Technical Support Associate? Collaborate...

  • Technical Support Specialist

    hace 4 días

    Colombia Sinch A tiempo completo

    Sinch, a global leader in Communication Platforms as a Service (CPaaS), is seeking an experienced Support Engineer to join its team in Bogota, Colombia.This role involves providing technical assistance, troubleshooting, and handling customer communication for messaging solutions. The ideal candidate will have expertise in Unix/Linux systems, OCS/Prepaid...

  • Technical Support

    hace 4 semanas

    Colombia, Huila FENARC A tiempo completo

    PUSHTech is looking for a bilingual remote Customer Success Manager located in AMER Time Zone. This role will focus on clients in the Americas, while also working with the European based team. This role will report to the Head of Customer Success. **Jobs Summary**: **Responsibilities of the role**: - Analyze customer data to improve customer experience. -...

  • Technical Support Manager

    hace 4 semanas

    Colombia INDUSTRACK S.A.S A tiempo completo

    About us: IndusTrack provides a complete field management software for HVAC, Plumbing, Electrical service contractors. We have a CRM, dispatching, estimation, and invoicing software for both office and field staff. We are looking for a technical support manager. For more information, please see details below. Roles and Responsibilities: - Build and develop...

  • Technical Support Engineer

    hace 7 días

    workfromhome, colombia WPDeveloper A tiempo completo

    Technical Support Engineer (Full-Remote) Experience: Intermediate Salary: 800 - 1200 USD Monthly Office Time: (Tuesday to Saturday) 2:00 AM to 10:00 AM (GMT +6) Company: Startise is a software product company focused on WordPress & SAAS products. We believe that 'good for the business' should also mean 'good for the customers' and we build tools that...

  • Technical Support Engineer

    hace 7 días

    Colombia Sterling Partners A tiempo completo

    Shorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and...

  • Cloud Technical Support

    hace 3 semanas

    Colombia Sangoma A tiempo completo

    **Cloud Technical Support** Sangoma’s value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled. Sangoma offers the only global fully integrated communication and productivity SaaS platform in the market which includes: UCaaS, Collaboration, Video, Contact Center, Virtualization, Access...

  • Technical Support Engineer

    hace 1 semana

    colombia Sterling Partners A tiempo completo

    Shorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and...

  • Technical Support Engineer

    hace 1 semana

    colombia Sterling Partners A tiempo completo

    Shorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and...

  • Technical Support Associate

    hace 7 días

    Colombia Teleperformance A tiempo completo

    Why TP? With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We don't stop innovating, and we always go beyond. Are you ready to work with the TOP team? Responsabilidades What you'll do as a Technical Support Associate? Collaborate with...

  • Technical Support Analyst

    hace 7 días

    Colombia Deuna A tiempo completo

    About DEUNA We are a rapidly growing startup that simplifies global payments and powers next generation commerce in a single platform.With our products, we've consolidated hundreds of payment solutions in a single integration, harness an intuitive payment orchestration method, and centralize payment reconciliation.We are currently present all across LATAM...

  • Technical Support Specialist

    hace 1 día

    Colombia Doxa Talent A tiempo completo

    About Doxa TalentDoxa Talent is a staffing and recruiting agency specializing in connecting businesses with exceptional talent across diverse industries. Our mission is to provide innovative outsourcing solutions that empower companies to seamlessly expand their teams and accelerate growth.The RoleWe are seeking a highly skilled and motivated Technical...