Hospitality Coordinator
hace 2 semanas
As the Airbnb Coordinator, you will be responsible for overseeing the successful launch, growth, and day-to-day operations of our Airbnb properties in new international markets. Your primary focus will be on managing a portfolio of properties, optimizing listing performance, ensuring exceptional guest experiences, and collaborating with various stakeholders to drive revenue and growth.
**Responsibilities**:
Market Expansion:
- Conduct market research and analysis to identify suitable cities and neighborhoods for Airbnb expansion.
- Develop and implement strategic plans for launching new Airbnb properties.
- Establish partnerships with local property owners, real estate agents, and service providers to secure new properties for listing.
Property Management:
- Oversee the onboarding process for new properties, ensuring they meet our standards and regulatory requirements.
- Coordinate property setup, including furnishing, interior design, and essential amenities.
- Manage property maintenance, repairs, and cleanliness to ensure exceptional guest experiences.
- Handle guest inquiries, bookings, and check-ins, ensuring smooth operations and timely responses.
Listing Optimization:
- Create compelling property listings with accurate and appealing descriptions, high-quality photos, and competitive pricing.
- Implement effective SEO strategies and stay up-to-date with industry trends to maximize property visibility and bookings.
- Continuously monitor and analyze listing performance, making data-driven adjustments to increase occupancy rates and revenue.
Guest Experience and Reviews:
- Ensure guests have a seamless and memorable experience throughout their stay, addressing any issues promptly and professionally.
- Monitor guest reviews and ratings, respond to feedback, and implement improvement strategies to enhance overall guest satisfaction.
Revenue Management:
- Set pricing strategies based on market demand, seasonality, and property-specific factors to maximize revenue and occupancy.
- Monitor competitors and market trends to identify opportunities for pricing adjustments and promotions.
- Analyze financial reports, occupancy rates, and revenue metrics to provide insights and recommendations for revenue growth.
**Requirements**:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in managing Airbnb properties, preferably in multiple locations or international markets.
- Strong knowledge of the Airbnb platform, including listing optimization techniques, pricing strategies, and guest management.
- Excellent communication and interpersonal skills to build and maintain relationships with property owners, partners, and guests.
- Exceptional organizational and time management abilities, with the capacity to handle multiple properties and prioritize tasks effectively.
- Analytical mindset with the ability to interpret data, metrics, and market trends to make informed decisions.
- Flexibility to travel domestically and internationally as required for property visits, market research, and partner meetings.
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: From $36,395 per hour
**Language**:
- English (required)
Willingness to travel:
- 25% (preferred)
Expected Start Date: 07/07/2023