Analist Benefit

**Company**:Extensis HR

**Position Title**:Benefit Analyst

**City**:Barranquilla, Bogotá, Medellin, Cali

**Shift days, hours and time zone**: Monday to Friday 7:00 am to 4:00 pm COL

**Job description**:
ExtensisHR is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the growing PEO and HR services industry, we are interested in talking to you.

Our offerings include personalized services and solutions for HR, employee benefits and retirement plans, payroll and taxes, employer risk, compliance, and employee management. We manage $3 billion in employment-related costs annually and offer our clients one of the highest levels of customer service in the industry. Come join a growing business and team.

**Who you are**:
As a member of the ExtensisHR internal Benefits team, you will be responsible for providing benefits administration and analytical support for Health and Welfare and 401(k) plans. Participates in reviewing and analyzing system-related issues and responding to escalations related to all benefits programs. Partners with vendors on system set-up rules and transmission processes. Partners with vendors and internal departments to develop content, communications, and training. Stays abreast of legislation and other influences that affect benefits. The core responsibilities include, maintaining employee eligibility, performing quality assurance tasks, reconciling vendor data, ad-hoc reporting, overseeing vendor invoice processing, resolving benefit plan issues escalated by employees, assisting internal team members and other departments with employee inquiries, and engaging in other special projects.

**Responsabilities**:

- Administrative support for various employee benefit programs (Enrollments, terminations, changes, disability enrollment and claims, life insurance enrollment and claims, monthly Transit program, and others)
- Client Level benefit Set Up.
- WSE Level Benefit Set Up/ Posting of Electronic Enrollments
- Manual Enrollment / change of WSE’s
- Support 401(k) and Benefit Plan client set up / implementation **Investigate and resolve 401(k) discrepancies**:

- QA Vendor file, investigate billing discrepancies and carrier file discrepancies
- Prepare and compile employee and client benefit reports from HRIS system
- Provides superior customer service to our internal employees through the timely and accurate coordination of routine and complex issues pertaining to company benefit programs
- Research insurance coverage questions and collaborates with vendors and Payroll/Operations/Finance to resolve Benefits or 401(k) administrative issues
- Track activity in case management database
- Make recommendation for process improvements and update Standard Operating Procedures
- Manage Client Paid Cobra Billing and enrollment **Liaison to Cobra Vendor - investigate and resolve issues**:

- Support Open Enrollment

**Skills and qualifications - Hard and soft skills**:

- Bachelor’s degree or an equivalent combination of education, training and experience required
- Minimum of two (2) years relevant work experience in the field of retirement plan administration preferred.
- Knowledge of Microsoft Office (Word, Excel, PowerPoint)