Key Account Manager Retail
hace 3 semanas
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Location: Bogotá
Core mission:
Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
Main responsabilities:
- Scope of the role: pharmacy chains, or retail: Colsubsídio, Cafam, Cruz verde, copservir, AXA, Farmatodo.
- Implement Key Account & Client Management plans and processes to retain and strengthen client relationships.
- Implement and execute high-quality customer service and issue resolution in order to retain current clients
- Implement and execute Client engagement activities, including identifying client business requirements and preparing proposals and quotations
- Uses data to project sales, determine profitability, targets, and to identify business opportunities.
- Contributes to the development and administration of all processes related to Key Account & Client Management programs and policies to retain and expand current customer relationships
- Collaborate on industry-specific relationship management activities and enabling the orchestration of customer-facing roles
**Requirements**:
- Mini 4 years relevant sales experience with pharamcy chains or distribution.
- Uses data to project sales, determine profitability, Invstments, targets, and identify costumer potential
- Excellent verbal and written communication skills/ Strong relationship builder
- Excellent sales and customer service skills with proven negotiation skills.
- Strong supervisory and leadership skills
- Positive thinker, highly self-motivated, a strong coach, and an exceptional salesperson
Employer’s Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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