Business Analyst

hace 2 meses

Cartagena, Colombia SuperSummary A tiempo completo

**About the Company**

Lift Ventures, a remote-first startup studio whose portfolio of businesses has reached over 250 million consumers to date, is seeking a seasoned and talented Business Analyst for SuperSummary, our fast-growing EdTech business. SuperSummary is a subscription-based website and mobile app offering a library of professionally written study guides and other educational tools and resources on thousands of books for students, teachers, and readers of all types.

**About the Job**

You will report to the Data Science Manager and, on a daily basis, interact with stakeholders across the company — including product managers, department heads, and C-level leaders — who rely on your deliverables for strategic planning and key decisions.

This role is 100% remote, located in Latin America. Our fully remote team is distributed across the globe with the majority of the team working in the United States, Brazil, and the Philippines.

**Key Functional Responsibilities**
- Analyze complex business datasets to identify trends, drivers, behaviors, and other key insights that will guide strategic decision making across the company. Create custom data models for analytics use cases.
- Develop, update and maintain reports and dashboards, using BI solutions and other reporting / visualization tools.
- Collaborate with Product Teams to identify opportunities for feature optimization through data analysis, enhancing user experience and engagement on the platform.
- Contribute to designing and implementing data collection processes to answer key questions that will drive decision making.
- Support project budget management and resource allocation.
- Regularly report progress towards company health metrics and Objectives & Key Results (OKRs).
- Provide quality assurance of data sources as well as relevant metadata for the sources of the different reports.
- Interact with company leadership and understand their need for information; proactively create datasets, analysis and reports, simplifying information through visual storytelling technique and translating data into actionable business insights.

**Sample Projects**
- _ Market research_: Conduct market research and competitive analysis to inform product strategy, business development initiatives, and feature prioritization.
- _ Traffic drivers_: Use complex data analysis techniques to better understand the key drivers of traffic to our mobile app and website.
- _ Product analytics_: Develop a suit of product analytics metrics and a better understanding of user engagement drivers.
- _ Key Performance Indicators (KPIs) reporting_: Own the maintenance and updating of KPIs to measure project and product success; own a company-wide monthly “health metrics" report / dashboard.
- _ Other projects_: Run analyses related to SEO, user churn, user segmentation, digital marketing, distribution channels, mobile app, title performance, content strategy and investments.

**Qualifications**
- Bachelor's degree in Business, Economics, Engineering, or related field.
- 3 - 5+ years of experience in business analysis, preferably in technology-driven industries, or startups.
- Deep expertise in SQL programming is a must.
- Deep technical proficiency in at least one BI tool (Tableau, Metabase, QlikSense, Microsoft Power BI).
- Strong analytical skills in other data analysis tools such Python, R or advanced Excel is required.
- Proficiency in creating visually appealing visualizations and dashboards to represent data analysis results.
- Excellent communication and presentation skills, with the ability to synthesize complex data findings and implications into clear business narratives.

**Desired Skills & Experience**
- Consulting (or equivalent) background: able to identify the right questions in ambiguous situations, have a systematic approach to problem-solving and provide clear conclusions and advice.
- Experience in a digital B2C company, preferably in a startup environment.
- Experience with Google Analytics, Amplitude/Mixpanel and/or web-related traffic metrics and analysis.
- Intermediate level of Python programming.
- Master's degree in a relevant field is a plus.

**Personal Attributes**
- Strong problem-solving skills and meticulous attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent time management skills with the ability to report progress towards goals.
- Proactive and innovative mindset, always seeking ways to improve processes and drive efficiency.
- Positive attitude, open to receiving and giving constructive feedback. Approach challenges with optimism, constantly looking for ways to improve.
- Adaptable and quick to learn new technologies and business domains.

**Perks & Benefits**
- Work with a distributed, global team that has been remote-first since 2018
- Competitive salary, health benefits, and vacation policy
- Workspace improvement stipend
- Make a big impact on a small Data team

SuperSumma

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