Virtual Staff Lawyer

Ali Awad Law, P.C. is a rapidly growing personal injury law firm in downtown Atlanta.

We are seeking a Full-Time VA Staff Lawyer to assist in our Intake department. Must be Bilingual (English - Spanish).

WHAT ARE THE RESPONSIBILITIES?
- Organize contracts, termination letters, photos, and other documents on Dropbox.
- Answer all the inbound calls, clients, and leads with great customer service skills. When needed, transfer it to the right member of the team.
- Set up Filevine projects for new clients or the tools requested.
- Register all the comments, observations, and updates in Leaddocket.
- Review and look for new contracts to be registered into Filevine.
- Follow up on the leads assigned, ensure a great quality interaction, and clean up the old Leads in Lead-docket.
- Answer new potential clients, do the probing questions, and follow the process to complete the sign-in or escalate the call to an Intake Specialist.
- Complete the intake process of a new client to be transferred to the Pre-Litigation department.
- Complete clinic referrals, taking into consideration the client's location.
- Complete and share the EOD report every day at the end of the shift.
- Complete assigned training on Trainual.
- Assist the intake department on a task-by-task basis.
- Participate in stand-up meetings, dailies, weeklies, and monthly meetings.
- Participate actively in company activities or HR sessions.

WHAT ARE OUR REQUIREMENTS?
- Experience in negotiation, sales, law field, PI or similar.
- Flexibility to work on rotational shifts including weekends.
- Knowledge of Microsoft Office, Outlook, Calendar, and use of tools to work, organize, and follow up on assigned tasks.
- Strong communication (verbal and written) and high result/detail orientation.
- Ability to collect data and learn quickly (fly learner).
- Ability to prioritize and manage time efficiently, complying with the processes

**Job Types**: Full-time, Contract

Pay: $4,284,000 - $7,000,000 per month

Application Question(s):

- Are you bilingual? (English & Spanish)
- Where do you reside?