Virtual Solar Permitting Specialist
hace 2 semanas
**About Custom Pro**:
Custom Pro is a leading Solar & Roofing company dedicated to providing exceptional solar and roofing solutions to residents of Texas and Oklahoma. With a commitment to excellence and innovation, we strive to exceed customer expectations and contribute to a sustainable future. As we continue to expand our operations, we are seeking a talented individual to join our team as a Solar Permitting Coordinator.
**Position Summary**:
The Solar Permitting Coordinator plays a crucial role in our operations by facilitating the permitting process for solar panel installations. This individual will be responsible for gathering all necessary documentation, liaising with city officials, and ensuring that all permits are obtained in a timely manner. The Permit Coordinator will work closely with our in-house designers and various departments to ensure a smooth and efficient workflow.
**Key Responsibilities**:
- Review permit lists and determine which permits are ready for submission.
- Coordinate with Accounting to request checks for permit fees.
- Prepare routes for permit runners, including submitting and picking up plans and obtaining HOA signatures when necessary.
- Submit plans electronically and ensure timely processing.
**Requirements**:
- Fluent in English (written and spoken).
- Previous experience in customer service.
- Strong communication and interpersonal skills.
- Ability to make outbound calls confidently.
- Experience with backend processes for solar and roofing projects is a plus.
- Ability to work independently in a remote environment.
- Excellent problem-solving skills.
- Attend weekly webinars or departmental calls.
- Ability to communicate with different departments efficiently with no less than a 24-hour turnaround time.
- Must submit all designs finished by the design team within a 24-hour turnaround time.
- Maintain expense reports for daily transactions and submit weekly for checks and monthly for all credit card transactions.
**Join Our Team**:
If you are a motivated individual with a passion for renewable energy and a commitment to customer service excellence, we want to hear from you Custom Pro offers competitive compensation, opportunities for growth, and a supportive work environment.
**How to Apply**:
Custom Pro Roofing and Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay: $2,000,000 - $6,000,000 per month
**Experience**:
- Virtual Customer Service: 1 year (required)
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