Marketplace Quality Assurance Specialist

hace 7 días


Colombia Assistantly A tiempo completo

At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.

**Be part of our dynamic community and make a real impact on our clients' success. Assistantly offers some of the best benefits and perks in the industry**

**Job Overview**:
We are seeking a meticulous and detail-oriented Marketplace Quality Assurance Specialist to join our team. You’ll be responsible for serving as a gatekeeper and content monitor for all prospective products looking to launch on the digital marketplace. We’re looking for a highly effective communicator with high attention to detail. You’ll coordinate the daily review of new products and be responsible for communicating a decision on their fit for our marketplace internally and externally. In addition, you’ll serve as a go-to coordinator for all decisions relating to enforcing the marketplace’s current quality standards.

**Requirements**:
**Key Skills**:

- Utilize technical knowledge of SaaS tools, how they’re built, and an ability to identify script-based or plagiarized tools.
- Operate customer support platforms like HelpScout, ZenDesk, and Intercom proficiently.
- Communicate effectively on Slack for high-powered team interactions.
- Manage customer relationships using CRM tools such as HubSpot, Salesforce, and Pipedrive.
- Create SOPs and manage documentation on platforms like Confluence and Notion.
- Communicate key results and findings in team and department meetings.

**Qualifications**:

- Should possess 1-3 years of relevant work experience in Quality Assurance, Content Management, or Customer Support roles.
- Must demonstrate a high level of motivation, a completist approach to tasks, and a proven track record of accountability within remote teams.
- Experience working within a marketplace, e-commerce, or SaaS company, or startup environment is required.
- Exceptional communication skills are essential, with an emphasis on meticulous attention to detail, context provision, and the ability to foster alignment in a remote working setting.

**Benefits**
- Above Market starting pay scale
- Permanent WFH opportunities
- Part-Time, Full-Time
- Health & Wellness Allowance
- Monthly Bonus Drawings
- Loyalty & Performance Bonuses
- Profit Sharing
- Professional Development Training
- Community of Unicorns



  • Colombia The Language Doctors, Inc. A tiempo completo

    WE ARE HIRING! **Junior Translation Quality Assurance Specialist** (Entry level - Remote - Full-time). The Language Doctors, a US-based linguistic company, has a full-time opening for a Quality Assurance Specialist who will be in charge of reviewing documents, guaranteeing their similarity to the original format, identify, document, and track mistakes on...


  • Colombia Neostella A tiempo completo

    At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. We show them how hyperautomation can free up time to focus on higher impact work and take their business to the next level. In order to continue our growth, we are seeking a Salesforce Quality Assurance...


  • Colombia Iqor A tiempo completo

    Essential Functions/Core Responsibilities Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management, and clients to ensure scoring consistency and best practices Coach agents for performance improvement Report performance for aligned span on a daily/weekly/monthly basis Provide inputs, basis...


  • Colombia Iqor A tiempo completo

    Essential Functions/Core ResponsibilitiesParticipates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management, and clients to ensure scoring consistency and best practicesCoach agents for performance improvementReport performance for aligned span on a daily/weekly/monthly basisProvide inputs, basis...


  • Colombia Staffcare A tiempo completo

    Title**:Senior Quality Assurance Tester/Analyst** Location**:Medellin, Colombia** Duration**:1+ Years** **Job Title: Senior Quality Assurance Tester/Analyst** **About the Company**:As part of our ongoing growth and development, we are seeking a highly skilled and experienced Senior Quality Assurance Tester/Analyst to join our team for a critical...

  • Quality Assurance Analyst

    hace 4 semanas


    Colombia SuperStaff A tiempo completo

    As a Quality Assurance Analyst, your primary role will be to uphold the highest standards of quality within the company. This includes performing regular audits, providing feedback, conducting coaching sessions, following up on action plans for underperforming and medium-performing agents, and providing necessary training for new team members to ensure they...

  • Quality Assurance Analyst

    hace 2 semanas


    Colombia SuperStaff A tiempo completo

    As a Quality Assurance Analyst, your primary role will be to uphold the higheststandards of quality within the company. This includes performing regular audits,providing feedback, conducting coaching sessions, following up on action plans forunderperforming and medium-performing agents, and providing necessary trainingfor new team members to ensure they meet...

  • Feed Assurance

    hace 2 semanas


    Colombia Genius Sports A tiempo completo

    **A **B**it **A**bout **U**s** Genius Sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan. We are the trusted partner to over...


  • Colombia ttg Talent Solutions A tiempo completo

    **Quality Control Specialist** **Full-Time** **Day Shift** **Medellin - Colombia** **Depending on experience** **Overview**: **Principal Duties**: - Develop detailed and precise test cases covering all aspects and functionalities of the software. - Execute tests, track defects, and generate comprehensive test reports. - Uphold quality standards,...

  • Collections Specialist

    hace 4 semanas


    Colombia Medical Departures Inc. A tiempo completo

    **About Us**: We're passionate about connecting patients with the best dental care around the world. In this role, you'll play a vital role in ensuring a seamless and positive experience for both patients and dental clinics partnering with us. We are a fully remote company. The team is spread throughout Latin America, Europe, Africa, and Asia. With more...


  • Colombia ttg Talent Solutions A tiempo completo

    Quality Control SpecialistFull-TimeDay Shift**Medellin Colombia**Depending on experienceOverview:Principal Duties: Develop detailed and precise test cases covering all aspects and functionalities of the software. Execute tests, track defects, and generate comprehensive test reports. Uphold quality standards, conduct code reviews, and identify areas for...


  • Colombia ttg Talent Solutions A tiempo completo

    **Software Quality Control Engineer** **Full-Time** **Day Shift** **Medellin - Colombia** **Depending on experience** **Position Overview**: **Responsibilities**: - Create detailed and accurate test cases covering different aspects and functionalities of the software. - Execute tests, track defects, and generate test reports. - Ensure adherence to...


  • Colombia ttg Talent Solutions A tiempo completo

    Software Quality Control EngineerFull-TimeDay Shift**Medellin Colombia**Depending on experiencePosition Overview:Responsibilities: Create detailed and accurate test cases covering different aspects and functionalities of the software. Execute tests, track defects, and generate test reports. Ensure adherence to quality standards, conduct code reviews, and...

  • Quality Assurance Analyst

    hace 3 semanas


    Colombia Viamericas A tiempo completo

    Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

  • SEO Link Building

    hace 3 semanas


    Colombia Prometeo Talent A tiempo completo

    **About Us** Parikh Financial, a reputable financial services provider, is seeking a SEO Link Building Specialist to join our team. We specialize in managing financial records and providing top-notch bookkeeping services for high-net-worth individuals and businesses. Our commitment to excellence and attention to detail sets us apart in the industry. As an...


  • Colombia, Huila Busuu A tiempo completo

    **About us** Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning...


  • Colombia Lone Wolf Technologies A tiempo completo

    **We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.** **With the diverse landscape of the real estate industry, we want diverse talent! We...

  • Feed Assurance

    hace 2 semanas


    Colombia Genius Sports A tiempo completo

    A Bit About UsGenius Sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media.Our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan.We are the trusted partner to over 500 sports...


  • Colombia Lone Wolf Technologies A tiempo completo

    We're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.With the diverse landscape of the real estate industry, we want diverse talent We want to...

  • QA Specialist

    hace 4 semanas


    Colombia RWS A tiempo completo

    **Quality Specialist** **Work Location: Colombia** **About RWS**: RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the...