Event Operations Executive

hace 4 semanas

Colombia Huila Quacquarelli Symonds A tiempo completo

At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect and support each other - and as a company, our values underpin these. Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensure everyone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal.
At QS, you’ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business.

In October 2023 we were thrilled to be included in Newsweek’s Top 100 Most Loved Workplaces® in the UK list which is compiled using employee sentiment and satisfaction data. Using insights from more than two million employees in organisations with 50 to 100,000 members of staff, the list recognises workplaces where employees feel most respected and appreciated.

Role responsibilities:

- Event organisation and management at Virtual and In-person events
- Supply of event materials including collateral
- Creation and renewal of training guides and processes
- Staffing and training for On The Day (OTD) delivery including casual staff and event helpers
- Event equipment management
- Set up and management of events on QS internal Outreach system
- Internal communications
- On-site event management and delivery of successful events
- Post event feedback and evaluation - lessons learned
- TOIL management and reporting

Event Management - OTD
- Travel to In-person events when required up to a maximum of 2 weeks on the road at a time.
- Lead and Identify gaps in current processes, systems or event technology and consistently

work on improvements and innovation with relevant stakeholders.
- Assist in managing and monitoring event inventory management and event capacities
- Assist with reviewing and evaluating post event evaluation for each region, identify and follow

up on key action points with relevant stakeholders.

General
- Facilitating event preparation, performing administrative tasks related to event planning.
- Other assigned duties as required to support QS Events and Operations

Key skills and experience:
Essential
- Evidence of providing an outstanding service to clients
- Process oriented and an ability to work within systems
- Managing complex logistics and operations for at scale events/activities
- Keen eye for design and attention to detail
- Well presented, exceptional written and verbal communication skills
- Excellent organisational and planning skills with the ability to work across multiple events concurrently
- Experience of delivering events across multiple different timezones, countries and cultures
- Fluent in English

Desirable
- Knowledge of CRM systems, Netsuite preferably
- Proficiency in additional foreign languages

Technical skills and qualifications
- Meticulous administration skills
- IT proficiency particularly around event management platforms and MS Office (particularly excel)
- Project management skill

Who are we and what do we do?

QS is the world’s leading provider of services, analytics, insights, and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions. We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people.

Founded in 1990, our activities span across 50 countries, working with over 2000 of the world’s leading higher education institutions and over 12,000 employers.
Headquartered in London, QS has over 750 employees globally with offices in Australia, Malaysia, India, Romania, Singapore, France, Germany, and the USA. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.

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