Case Handler

**Duties and Responsibilities**:

- Manage and oversee the day-to-day operations of assigned cases
- Communicate effectively with doctors, patients, health care entities to gather information, provide updates, and coordinate patient care
- Ensure all necessary documentation and paperwork is completed in a timely and accurate manner
- Assist in coordinating patient care and follow-up appointments.
- Provide support and guidance to patients and their families throughout the case management process
- Utilize case management software to track and document case progress.
- Gathering medical reports
- Getting insurance information from the defendant
- Assisting in preparing settlement demands
- Determining the extent of damage covered by the insurance policy, along with other basic litigation duties

**Skills and Qualifications**:

- Bachelor’s Degree in Hospitality, Medicine or any related field
- A minimum of 2 years of experience in case management, specifically in a hospital setting
- With experience in customer service
- Experience assisting doctors and patients in a healthcare setting
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Proficient in using case management software and Microsoft Office

**Salary**: From $1,000 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Health Care: 2 years (preferred)

**Language**:

- English (required)