Support Engineer 1st Line

About the RoleWe are seeking an IT Help Desk Engineer to support our client, a prominent iGaming content provider, in the LatAm region.As a key member of our team, you will be responsible for providing 1st and 2nd line customer support, troubleshooting IT-related problems, and maintaining a high level of customer satisfaction.The ideal candidate will have...

Level 2 Support Engineer (Applications), Technical Support Group** **Key Responsibilities**: - Troubleshoot issues by resolving them with maximum customer satisfaction. - Take full ownership on customer problem/cases, monitor for proper and on time feedback. - Document and track all problems, enquires and events in the CRM system. - Act as a front line T2...

About the RoleOur client, a leading provider of online gaming content in the LatAm region, seeks an experienced IT Help Desk Engineer to provide top-notch technical support and maintain seamless IT operations. Based in Colombia, you will be responsible for delivering exceptional customer service to employees regarding IT-related issues and queries.Main...

About the Role Our client, a prominent iGaming content provider with a specialization in online slots and live casino games, is on the lookout for an IT Help Desk Engineer for the LatAm region. In this position, you will be the single point of contact for phone calls and emails from employees within LATAM regarding IT issues and queries. Your day-to-day...

Shorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive...

Shorelight is a leading international education provider seeking an experienced Desktop Support Engineer Lead to join our team in Colombia. The estimated salary for this role is $80,000-$120,000 per year. About UsAt Shorelight, we're committed to providing innovative programs and high-touch services that help students thrive globally. Based in Boston, we...

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used' Teramind to mitigate insider threats and protect their sensitive...

Client Support Engineer Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and...

Support Engineer - Recent graduate-22000CF5 **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Ingeniero de sistemas recién egresado para ser parte de nuestro equipo de soporte con conocimientos deseables en: Oracle Fusion Middleware SOA Suite o Similares Oracle Cloud...

About Support Shepherd">At Support Shepherd, a headhunter agency dedicated to hiring talented individuals across LATAM for international clients, we're committed to delivering unparalleled expertise in mobile advertising.">Role Overview">We're seeking a highly skilled Senior Android Software Development Engineer to join our mobile SDK team. As a key...

Project description An international Investment Bank is enhancing its IT systems by introducing new technology and integrating with new third-party providers. The engineer will be providing their support for Market Data projects. Responsibilities Implementing pre-release and post-deployment verifications Integrating with Rundeck for deployment ...

**Project** Description**: Luxoft's client, a buy-side focused provider of investment technology regulated by the Financial Conduct Authority in the United Kingdom, provides investment managers and financial institutions advanced front office tools and a holistic set of back-office services. This client is looking to strengthen their technical support towers...

**_Job Title:_** Technical Support Engineer (Bilingual) **_ Role Overview:_** The Technical Support Engineer (TSE) provides end-to-end technical support for Trellix customers and provides technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix's premiere customer base. When a customer needs technical support...

**About Astound Commerce** At Astound Commerce, we create digital commerce experiences that engage consumers and fuel exponential growth. Our global team of more than 1,600 talented doers and makers has helped visionary brands like L’Oréal, Adidas, FLOR, TOMS, and Sam Ash design and build their digital commerce ecosystems. For over 20 years and across...

**We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.** **Right now, we are looking for Support Engineers to join Globant.** **You will get the chance to**: **Work with professionals who...

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values: **1. Ensure Customer Success** - Obsessive and...

Sutherland is seeking a reliable and detail-oriented person to join us as Technical Support Engineer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! The purpose of this role is to deliver technical...

Sutherland is seeking a reliable and detail-oriented person to join us as Java Application Support Engineer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! The purpose of this role is to deliver technical...

OpenShift Technical Support Engineer Apply remote type Remote locations Remote Colombia time type Full time posted on Posted 3 Days Ago job requisition id R-044620 Summary: The Red Hat Center of Excellence (COC) team is looking for a Technical Support Engineer with a background in Platform-as-a-Service (PaaS) technologies to join us remotely in...

**Description** As an L1/L2 Support engineer, you will help to solve technical issues. You must be able to communicate technical issues to clients and developers. You will Review the initial requirements provided in the ticket, screen, assign to the proper queue and owner, and reproduce the issue if possible. **Requirements**: - Fluent in English -...