Resourcing Lead

hace 3 meses

Bogotá Cundinamarca, Colombia John Wood Group A tiempo completo

Wood is currently recruiting for a Global Talent Acquisition Lead in Bogota, Colombia. You will play a pivotal role in shaping our team during a rapid period of growth. This role requires a hands-on leader who is passionate about building high-performing teams, and who will be responsible for overseeing a small core team of specialists and managing the daily workload to support business operations for the US and Canada.
- The Talent Acquisition Lead ensures effective management of all assigned tasks within defined Service Level Agreements (SLAs) and equitable distribution of workload among team members.
- Provide encouragement to team members, communicate team goals, identify training needs, and facilitate skill development.
- Guides team members in adhering to Standard Operating Procedures (SOPs) and process documents, maintaining process integrity, and delivering high-quality outputs.
- Assists in Talent Acquisition processes and onboarding of new team members, ensuring they are equipped with the necessary skills and knowledge.
- Addresses team member queries, resolves issues and monitors work for quality and adherence to guidelines, and conducts regular team meetings to disseminate best practices, set expectations, and foster team collaboration.
- Generates detailed reports on team performance, mission-related objectives, and deadlines to facilitate informed decision-making.
- Ensures all information is handled confidentially and accurately, in compliance with organizational policies, processes, and legal requirements.
- Acts as the secondary point of contact for escalated customer issues or priorities, ensuring effective communication and timely resolution.

**Workload management and allocation**:

- Ensure that all assigned tasks are managed effectively within defined SLAs.
- Equitably distributing workload among team members to optimize productivity and efficiency.
- Team support and development:
**Process adherence and quality assurance**:

- Guide team members in adhering to Standard Operating Procedures (SOPs) and process documents.
- Maintain process integrity and ensure that the team delivers high-quality outputs consistently.

**People management (attract, develop, engage, and retain)**
- Focal point for the Talent Acquisition process and onboarding of new team members.
- Communicating team goals and objectives
- Provide training and support to new hires to ensure they are equipped with the necessary skills and knowledge.
- Identify areas for training and skill development and facilitating necessary training sessions.
- Conduct regular team meetings to update members on best practices and expectations

**Problem resolution and quality oversight**:

- Address team member questions and concerns.
- Resolve issues and conflicts within the team.
- Monitor team performance and work quality to ensure compliance with guidelines and standards.

**Reporting and performance evaluation**:

- Generate comprehensive reports on team performance, objectives, and deadlines.
- Evaluate individual and team performance against established metrics and goals.
- Ensure that all information is managed confidentially and accurately.
- Adhere to organizational policies, processes, and legal requirements.

**Qualifications**:

- Degree level qualification desirable but not essential Knowledge, Skills and Experience

**Advanced English (Bilingual) required**

**Knowledge, Skills, and Experience**
- Experience recruiting for global multinational companies
- Prior experience of mentoring or coaching others in best practice approach and operational delivery
- Strong presentation skills and proven ability to negotiate and influence leadership internally and externally
- Experience delivering high-volume and complex recruitment campaigns
- Experience presenting solutions to customers and working in partnership to deliver to agreed customer requirements
- Experience working with Business Development (tenders and proposals) to enable forward planning and enhance delivery

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