Dialer Support/ Traffic Controler
hace 3 semanas
**Position Title**: Dialer Support Position
**Language (s)**: All applicants **must** speak fluent English (B2). Any other language is a plus
**Contract Type**: Labor / Indefinite Terms
**Equip. required**: Computer 8GB RAM / Windows 10 or later / Internet speed 30 MB
**Job Start Date**: Immediate
**Location**: Remote
**Country**: Colombia
**Hours**: 8:00 AM to 5:00 PM US CST Monday to Friday and holidays with extra pay
Flexible schedule based on business needs
**Reports to**:Senior Director of Operations Strategy
**Salary**: 1.500.000 COP + 25 USD monthly bonus for performance
**Company Overview**
D&S Global Solutions provides world-class Order-to-Cash solutions, leveraging proprietary technology and global delivery capabilities, to deliver frictionless customer experience and optimized client outcomes. D&S Global Solutions was founded in 1997, headquarters: Austin, TX. Current clients include many of the most sophisticated service companies in technology, financial services, agriculture, and credit issuers, including several Fortune 100 companies. D&S teams are in North America, LATAM, EMEA and Asia providing services into over 190 countries for our clients.
The Traffic Controller Position position is accountable for:
- Build, update/maintain and assist with dialer operations.
- Evaluating reporting tools and delivery.
- Monitoring agents in a dialer setting
- Being able to click through dialer campaigns for several hours.
- Adjusting dialer and agent settings Analyze the use of our reports including use and functionality.
**Qu**alifications**:
- No prior experience is required.
-
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