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Freight Dispatcher
hace 4 meses
**Job description**
At Savant BPO, we merge seasoned expertise with a passion for innovation, offering unparalleled staffing solutions within the logistics landscape. With a legacy spanning over seven years and a firm foothold in the US market, we don't just prioritize operational excellence — we champion the ethos of work-life harmony. Our commitment to respecting personal time is unwavering; when our team's workday ends, so does our correspondence. Join us, and experience the respect for personal boundaries that is woven into the very fabric of our culture.
**Role Overview: Freight Dispatcher**
In the dynamic role of Freight Dispatcher at Savant, you will be the linchpin of order management, interfacing directly with customers to fine-tune order specifics and crafting bespoke solutions that cater to unique logistics requirements. This role is about more than moving goods; it's about stewardship and strategic alignment, ensuring that every order is optimally visible and matched for seamless transportation.
As part of our team, you will master the intricacies of carrier vetting, become adept at spotting potential snags, and navigate any challenges with finesse. Your career knowledge will not only be showcased but will expand as you delve into new areas of logístical expertise.
**Core Responsibilities**:
- Manage inbound inquiries from carriers eyeing our loads.
- Conduct thorough evaluations of carriers to affirm compliance with our high standards.
- Tackle the unexpected, managing any deviations that may occur, such as delays or cancellations.
- Maintain vigilant oversight of pending dispatches.
- Deliver timely and effective communication to support our sales team and US-based staff.
**Work Schedule**: Your workweek will span Monday to Friday, with operational hours from 7:00 a.m. to 7:00 p.m., and the occasional Saturday from 10:00 am to 3:00 pm to ensure continuity and excellence in service delivery.
**Positional Prerequisites**:
- A High School diploma or higher is required.
- Proficiency in English (B2+ level) is essential.
- A background in bilingual roles is highly desirable.
- Exceptional communication and problem-solving abilities.
- Life at Savant BPO:
- Our facility is conveniently located in Sabaneta, with options for hybrid work arrangements.
- We offer a comprehensive health plan through SURA.
- Support for educational pursuits and family life.
- Recognition for tenure with additional leave days post your first year.
- CEIPA University partnership providing exclusive discounts for undergraduate and graduate programs.
- Special Discounts at Smartfit
Tipo de puesto: Tiempo completo
Pregunta(s) de postulación:
- Are you currently located in Medellin or it's sorroundings?
- What is your level of proficiency in English?
- What are your salary expectations?
