Project Coordinator

**Job description**
- Serves as regional coordinator to confirm QC contractors for assignments.
- Coordinates inspection and audit projects in Mexico and Latin America with contractors and suppliers.
- Creates and manages jobs in the database for inspection, audit, and sourcing projects. Process contractor’s invoices.
- Supports Account Managers by contacting contractors in Pro QC's existing network to confirm availability for service requests.
- Assists the Technical Supervisor with inspection reports review.
- Helps in Managing and keeping updated the ISO 17025 certified testing lab’s Quality Management System.
- Ensures that all the processes and documentation related to calibration, maintenance, testing, etc. are correctly performed.
- Receives and manages nonconformities from clients and other entities.
- Responsible for the internal and external audits, corrective actions, etc.
- Assists with the recruitment process in Latin America in key locations or when new sources are needed.
- Other tasks as assigned.

**Requirements**:

- Bachelor's degree preferred.
- 3+ years of working experience in office environment and with direct communication with suppliers / manufacturers and or trading company (preferred).
- Strong customer service and project management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office and CRM software.
- Highly organized and solution-oriented.
- Detail-oriented and able to prioritize.
- Self-starter and able to work efficiently under pressure.**Responsibilities**:

- Set objectives and strategies for the IT department to align with the global nature of business and growth objectives
- Create appropriate global IT structure and positions befitting organization size and strategic direction
- Plan and lead IT-related projects, with top priorities being:

- Global IT review
- Global helpdesk support for day-to-day IT challenges
- Global telephony
- Video solution for operational personnel in factories
- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.
- Design and customize technological systems and platforms to improve customer experience
- Plan the implementation of new systems and guide IT professionals and other staff within the organization
- Approve purchases of technological equipment and software and establish partnerships with IT providers
- Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance o Monitor changes or advancements in technology to propose ways the company can gain a competitive advantage
- Analyze the costs, value, and risks of information technology to advise management and suggest actions

**Required Experience**:

- Proven experience as IT Manager or at least 5 years experience in IT Management in global business with disparate IT needs
- Excellent knowledge of IT systems and infrastructure o Background in designing/developing IT systems and planning IT implementation
- Solid understanding of data analysis, budgeting, and business operations o Superior analytical and problem-solving capabilities
- A strong strategic and business mindset o Excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities

**Other Skills**:

- BSc/BA in computer science, engineering, or relevant field and/or knowledgeable in system architecture, programming and software design (MSc/MA will be preferred)
- Deep understanding of software and data architecture
- Proven capability to run a portfolio of IT projects including the product development process that includes design, development, testing, cutover & early release, and ongoing support
- Hands-on coding experience (preferred)