Service Delivery Manager

**Service Delivery** **Manager** **Bogota**, Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to...

Sutherland is seeking an attentive and analytical, accountable, dynamic & people’s person to join us as an Associate Manager - Service delivery to be responsible for overseeing the customer deliverables, process maintenance & improvement, and people management as a part of service delivery. We are a group of dynamic and driven individuals. If you are...

**About the role**: Responsible for the oversight and management of the servicing aspects of the AXA Life & Health Reinsurance Solutions (ALHRS) product portfolio in the LATAM (Latin America) region Own, oversee and manage the quality of delivery of all service related functions - claims quality, claims decisions, customer service delivery and healthcare...

**We help the world run better** **Key Responsibilities & Tasks** The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud...

The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...

**_Responsibilities: _** Incident Management: - Identify performance issues proactively. - Works within strict time scales and elevates incidents within defined time windows. Problem Management: - Uses proactive monitoring procedures/tools to identify problem prevention opportunities. - Change Management. - Configure system hardware, software and network...

The role is a manager of the Digital Client Support team for the Colombia Service Hub. The Customer Service Manager of Digital Channels will be responsible of leading a team of service officers that support Corporate Clients in their service inquiries regarding Electronic Banking products, ensuring the highest level of quality of service. Develop and...

The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues...

Sutherland is seeking an attentive and goal-oriented person to join us as an **Service Delivery Director** to oversee one of our exciting Healthcare programs! We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with...

We are looking for a Service Center Team Leader in Bogotá, Colombia. The Service Center Team Manager is responsible leading, managing, motivating and coordinating the service center team (service center technicians) to secure a high performing team in Alfa Laval. The SC Team manager will focus on prioritizing tasks, recruiting and developing the team...

Sutherland Global Services is seeking a dynamic and strategic-thinking person to join us as the Director of Service Delivery - Site Director. We are a group of forward-thinking and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with...

**Un lugar para ti** Trae tu talento a una compañía global de consultoría y tecnología, con presencia en los 5 continentes y más de 40.000 profesionales. Trabajarás en un entorno de soluciones y servicios innovadores para nuestros clientes en los principales sectores de actividad, aportándoles valor añadido. Participarás de la transformación de...

**About Softtek** Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier...

**Un lugar para ti**Trae tu talento a una compañía global de consultoría y tecnología, con presencia en los 5 continentes y más de 40.000 profesionales. Trabajarás en un entorno de soluciones y servicios innovadores para nuestros clientes en los principales sectores de actividad, aportándoles valor añadido. Participarás de la transformación de los...

About Conduent: - Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture...

Job Requirements Position title Technical Services Manager - Latin America Distribution Markets (LAD) Reports to Lead Service - LAD Job grade Deputy Manager Location Bogota Job Purpose The Technical Services Manager for LAD will provide the highest quality motorcycle training to our dealership technicians and customers through a blended learning...

Customer Success Manager Are you interested in Customer Success, project management and fostering cross-functional collaboration? Do you have/or want to achieve small and large scale technology projects? Are you confident, assertive and driven to succeed? Then we may have something for you! As Customer Success Manager you will be part of the Customer...

Sutherland is seeking an attentive and analytical, accountable, dynamic & people’s person to join us as an Associate Manager - Service delivery to be responsible for overseeing the customer deliverables, process maintenance & improvement, and people management as a part of service delivery. We are a group of dynamic and driven individuals. If you are...

Sutherland is seeking an attentive and goal-oriented person to join us as **Global Implementation Manager**. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Qualifications**:** Professionals in this role...

Grow and evolve with us! Join the squad of top-3% software experts and pump your skills by building off-the-wall software solutions in an agile environment. We have opportunities in 70+ projects you can contribute to. **With us, you can** - Work in a dream team of A-players, 65% of whom are seniors - Be sure your opinion matters - Create solutions that will...