Automation Program Advisor

**Summary**:

- Our Accelirate Automation Program Advisor team advises and guides our most strategic customers in designing and building long-term, enterprise-level business automation programs leveraging our people and technology; ensuring our customers achieve maximum business value and organizational impact leveraging the world’s most innovative and proven business automation platform.

We entrust our team with Accelirate's largest and most strategic customers, working with stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of our capabilities with a maniacal focus on achieving tangible business outcomes while enhancing the way their team members work.

Our Automation Program Advisors are serious about guiding our customers in designing and managing Accelirate's business automation platform across the full platform lifecycle including coaching our customers’ teams on initial deployment, enterprise-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact.

You will be a member of a high-octane, high-performing global team that will demand your best and provide the most fulfilling work of your career. You will be part of a team of advisors who guide the design of large-scale, complex business automation programs that drive bottom-line business impact and truly brings out the best in our customers’ people as they focus on fulfilling and thought-leading activities.

The best fit for our team is a gifted business technologist adept at influencing cross-functional teams for collaborative execution, a masterful communicator at all levels within an organization, and someone who is willing to jump into new opportunities to develop high-impact areas of focus for our customers to achieve the fully automated enterprise.

The key focus areas for our team members:
- Organization-wide business automation strategy-
- Best-in-class operational planning and scale-
- Line of business enablement and discovery-
- Democratization of automation capabilities across an entire organization-
- Tangible, executive-sponsored value realization aligned with customers’ business goals and objectives**This is what you’ll do at Accelirate**- Empathize with every aspect of the customer experience, understand customers’ needs first-
- Enable customers in building long-term automation programs that affect organization-wide impact and change-
- Utilize strong facilitation skills to bring a diverse set of opinions into a common set of goals and objectives-
- Identify complex automation processes that drive adoption and align with customers’ business needs and strategic goals-
- Coach customers to be automation leaders that develop long-term, sustainable automation programs rooted in simplification and time to value-
- Mentor and provide guidance to newer Accelirate Automation Program Advisors and Technical Account Managers to develop strong business acumen-
- Influence and develop customer solutions based on current hands-on knowledge of the Accelirate business automation platform.-
- Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers-
- Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery-
- Define and promote the adoption of automation best practices within the broader Accelirate and automation community-
- Help drive customer references and case studies**Requirements**:
- 4-6+ years of career experience in leading digital transformation and/or responsibility for driving organizational strategy and business outcomes-
- 3-4+ years relevant work experience in strategic consulting, customer-facing, customer success-driven delivery-
- Self-motivated, proactive, entrepreneurial team player with innovative ideas to inspire customer loyalty and adoption-
- Strong communication and interpersonal skills, written and verbal, with the ability to facilitate complex organizational conversations across Executive Leadership and the broader organization.-
- Industry focus is a strong plus in the area of Healthcare and Life Sciences.-
- Experience with automation platforms such as UiPath, Automation Anywhere, ServiceNow, or others.-
- Preferable experience with modern agile practices, LEAN, Six Sigma, or related methodologies and practices-
- Proven experience aligning and translating technology capabilities into measurable business outcomes-
- Proven experience building strong internal and external relationships-
- Solid technical background with hands-on experience in digital technologies including software development (and overall software development life cycle-
- Strong analytical and problem-solving skills-
- Diplomacy, tact, and poise under pressure when working through customer issues-
- Fluent written and spoken English is