Implementation Specialist

hace 6 meses

Manizales, Colombia Solvo Global A tiempo completo

**Position**:Implementation Specialist

**City**:Medellín (On site)

**Schedule**:Monday to friday from 10am to 8pm

**Remuneration**: $4'500.000 - 5'000.000

**Job description**:
Our Implementation Specialists are responsible for the successful conversion of clients onto the isolved HCM platform by working with leadership and the client to ensure a smooth transition from their previous platform. The Implementation Specialist will help coordinate all transition activities, set transition schedules, and ensure conversion deadlines are met. They will work to develop a strong relationship with the client and set relationship and performance expectations for the future. This includes.

**Responsabilities**:

- Engage with our clients to understand their business needs relating to their payroll time & attendance platform.
- Lead analysis sessions to determine effective time & payroll implementation designs that satisfy the customer's criteria.
- Ensure full client understanding of project requirements, scope, roles and responsibilities, work processes, and success criteria.
- Leads all aspects of the implementation project as a client-side resource.
- Manage ancillary add on order submission, setup, and training.
- Maintain isolved system knowledge in implementation techniques, tools, and services to meet business needs.
- Follow procedures to ensure the quality, completeness, security, privacy, and integrity of data throughout the implementation process.
- Communicate clearly and effectively with team members, clients, vendors, partners, and management.
- Meet with internal team members to define the current needs of Greenlink and how best to service them.
- Other job duties as assigned.

**Education/Experience/Skills**:

- English B2 or superior.
- Functional payroll implementation experience (min 3 years).
- Passion for customer satisfaction.
- Ability to effectively present information and respond to questions from managers, clients, and fellow employees.
- Strong data entry and mathematical skills.
- Attention to detail, teamwork, initiative driven.
- Four-year degree or equivalent education and experience.
- Excellent written and verbal skills.

**Salary**: $4,500,000 - $5,000,000 per month

Application Question(s):

- From 1 to 10, what is your english level?
- How many years of experience do you have un functional payroll implementation?

**Language**:

- inglés (required)

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