System Analyst

**Systems Analyst**

**Medellin.**
**Monday to Friday**
**PERMANENT POSITION**
**$3M to $4.5M per month (depending on experience)**

**DESCRIPTION**:
**RESPONSIBILITIES AND DUTIES**:
**Essential Functions**:

- Work closely with stakeholders to identify and document system functional and non-functional requirements.
- Conduct system feasibility analysis.
- Design system information flow.
- Document functional specifications, flowcharts, data models, and other artifacts required for system development and deployment.
- Track project progress and requirements.
- Support and timely address assigned requirements.
- Create solutions to strengthen current processes.
- Troubleshoot and provide guidance on effective system use.
- Investigate new technologies and evaluate its applicability in the organization's context. Also, propose improvements and suggest the adoption of new technologies that could benefit the system and the business.

**Responsibilities**
- Document system technical specifications.
- Analyze system requirements and understand business needs.
- Ensure precise implementations of technical specifications.
- Maintain effective communication, troubleshooting, and coordination of activities.
- Provide support and training to system end-users.
- Understand stakeholders' needs.

**REQUIREMENTS**:
**Requirements**:

- Bilingual, high level of proficiency in English and Spanish.
- Experience in the health insurance and/or travel industry.
- Excellent verbal and written communication skills to discuss stakeholders’ issues, needs and propose solutions.
- Proactive in proposing creative solutions for presented problems.
- Agility to solve problems and develop solutions.
- Ability to work in teams.
- Ability to work on multiple projects simultaneously.
- Strong organization and attention to detail skills.
- Proficiency with Microsoft Office programs such as Word, Excel, PowerPoint, etc.

**NECESSARY KNOWLEDGE**
- Knowledge and experience in systems analysis and design techniques.
- Knowledge of system architectures, including an understanding of different architectural styles (e.g. client-server, layered architecture, microservices) and ability to design and implement scalable and high-performance solutions.
- Ability to create flowcharts, use case diagrams, class diagrams, and other analysis and design artifacts.
- Knowledge of information security and staying up to date on best practices to safeguard systems against potential threats and vulnerabilities.
- Experience in the design and management of databases. This includes data modeling, creating database schemas, using query languages such as SQL, and optimizing queries.
- Knowledge of relevant programming languages for system development.
- Knowledge and experience in agile development methodologies.
- Desirable experience in the use of JIRA.

**Education and Experience**:

- Professional degree related to the following areas: systems, computing, computer science or related sciences.
- Minimum 4 years of professional experience in similar roles.

At ttg, _**“We believe in making a difference One Person at a Time,”**_ttg OPT

INDR

Pay: $3,000,000 - $4,500,000 per month

Ability to commute/relocate:

- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Education**:

- Bachelor's (preferred)

**Experience**:

- systems analysis and design techniques.: 4 years (preferred)
- health and/or travel insurance industry: 1 year (preferred)
- system architectures: 3 years (preferred)
- Cyber-security: 3 years (preferred)
- Database management with SQL: 3 years (preferred)
- relevant programming languages for system development: 3 years (preferred)
- JIRA: 2 years (preferred)
- Agile methodologies: 3 years (preferred)

**Language**:

- English (preferred)