Outreach Specialist

**Job Information**:
Work Arrangement

**Hybrid**
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City

**Bogota**
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State/Province

**Distrito Capital de Bogotá**
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Country

**Colombia**
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**Make a real impact in the lives of patients & family from the comfort of your home.**

This isn't your typical role. Join a team expanding healthcare horizons through pioneering virtual care. Enjoy a global career impact without even leaving home. You'll take your skills to the next level through exposure to major assurance companies, honing your expertise in compassionate patient outreach. Our client is a trailblazer in the future of healthcare, combining worldwide reach with personalized support. Expect a dynamic work culture that challenges you to grow. If you want to be part of healthcare innovation while making a real difference for patients, this opportunity is for you.

**Transform Your Career Landscape to Make Global Impact**

Guide patients with compassion as an **Outreach Specialist** for our pioneering telehealth team. Utilize your smooth communication and empathy to reassure those referred by major companies. If you have a passion for patient advocacy and human connection, help us transform virtual care globally.
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Employment Type**: Indefinite term type contract
- ** Shift**: Monday to Friday 8am - 5pm (CO Time)
- ** Work Setup**: Hybrid

**Your Mission: Seamless Patient Experiences**
- ** Smooth Relationship Building**: Develop and maintain positive relationships with patients.
- ** Enchanting Communication**: Communicate with empathy, ensuring a comfortable experience.
- ** Patient Advocacy**: Guide patients, addressing concerns with patience and empathy.
- ** Telephonic Outreach**: Tailor outreach strategies for a diverse patient list.
- ** Training**: Participate in sessions to enhance outreach skills and adapt strategies.
- ** Multilingual Capability**: Utilize language skills for effective communication.

**Skills Spotlight: From Smooth Communication to Multilingual Capabilities - Are You Ready?**
- ** English Level**: C1-C2
- ** Experience**: 1+ Year
- ** Smooth Communicator**: Excellent verbal communication skills with a friendly demeanor.
- ** Empathetic Nature**: Connect with patients on a personal level, demonstrating genuine empathy.
- ** Adaptability**: Willingness to adapt outreach strategies based on unique company requirements.
- ** Training Aptitude**: Quick learner with the ability to absorb various outreach approaches.
- ** Multilingual Skills**: Bonus points for proficiency in languages other than English.
- ** Organizational Skills**: Efficiently manage and prioritize outreach efforts.
- ** Team Player**: Collaborate with team members for a cohesive work environment.
- ** Tech Stack**: Microsoft Office

**Unwrap Your Future with These Benefits**
- 5 Days work week.
- Work-Items (laptop, mouse, and headset).
- Indefinite term type contract.
- 5 extra days of vacation leave (20 in total) that could be monetized.
- Direct exposure to clients.
- Career growth opportunities.
- Diverse and supportive work environment.
- Prime Office Locations - Bogotá and Medellin.
- Up skilling: Emapta Academy

**Beyond Borders: TellyHealth MD - Your Gateway to Cutting-Edge Telemedicine**

Our client, TellyHealth MD, stands as a trailblazer in U.S. Telemedicine, dedicated to revolutionizing healthcare. As a pioneer, they connect individuals worldwide with leading medical practitioners, ensuring that virtual visits match or exceed the quality of in-person care. TellyHealth MD embodies a vision where healthcare transcends traditional boundaries, bringing comfort and excellence directly to clients' home. With a lineup of top-tier medical professionals, they provide unparalleled services for post-recovery, chronic conditions, and beyond.

**Who are we?**

Discover a world of possibilities at **Emapta**, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

EmaptaExperience