IT Infrastructure Coordinator

Lugar: CO - Cali
Representante de Adquisición de Talento de Goodyear: SONIA NIETO

LI-SN1

**Primary Purpose of the Position**:
Provide high level of technical expertise and experience in his/her area of knowledge planning, administering, implementing, defining, leading projects and problem solutions that brings value to Goodyear Business.
Lead and manage complex projects and solutions in his/her area of knowledge, acting also as integrator involving other expert required areas including plant manufacturing.;
Managing of service provider performance and deliverables, controlling the handover of all projects (including Plant Projects) for proper operations support securing documentation and change control process.

**Principle Duties and Responsibilities**:
Be the principal engineer on his/her area of knowledge taking responsibility for the entire solution in complex environment.
Design solution in his/her area of knowledge following Global Standards or creating regional ones when required.
Be the higher-level support for problem solving in case of serious outage or major incidents where contracted resources do not have enough expertise or experience.;
Ensure that support teams have necessary expertise for their jobs assessing them, providing necessary documentation and knowledge transfer.
Assess periodically current technologies and solutions and evaluate better options based on market best practices or Goodyear specifics.
Lead other technicians by example of teamwork, good quality deliverables, responsive support and great accountability for the company's results.
Work as one team with all other resolution groups overseas (NA, Europe, Asia etc);
Responsible for best cost and performance efficiencies in his/her area.
Support and manage local vendors and contractors that provide IT services.
Lead and manage IT complex projects and solutions.

**Education**:
Required:
Bachelor's Degree in Computer Science, Engineering, other IT focused discipline or equivalent IT work experience.

Desired:
Master’s Degree on Information Technology, Business Administration

**Experience**:
Required:
5 years in his/her area of expertise:

- leading architectural design of solutions and projects.
- supporting complex environments including manufacturing
- International teams experience

Desired:

- Plant manufacturing specific projects
- International experiences in complex projects

**Knowledge**:
Required:
Spanish and English
Good communication in write and speak.
Project management using PMI based methodology

Desired:
Portuguese
PMI and ITIL certification
Certifications in his/her area