Sr. Credit Controller

hace 2 semanas

Bogota, Colombia NielsenIQ A tiempo completo

**Company Description**
Location: Bogota, Colombia (hybrid, 2x on-site)

REFID418789

The Sr. Credit Controller - Cash Application Team is responsible for allocation and posting the cash collected of debt due to NielsenIQ from third parties. This is to be achieved through working in collaboration with the Order to Cash Team and Operational teams across NielsenIQ resulting in minimizing overdue debt, DSO, and maximizing cash flow in order to provide a proactive, responsive, and quality driven credit control service in line with predetermined SLs and KPIs for all NielsenIQ entities.

**Responsibilities**:

- Control and reduce third party debt through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (DSO, Receivable Overdue, Collection Ratio)
- Process and distribution of various reports of trade debtor outstanding balance, cash flow forecast, dispute reports, bad debt provision, and other
- Monitor and record customer account details for on account cash, partial payments, and other irregularities (disputes)
- Provide customer service regarding collection issues, process, review of account adjustments, and resolve client disputes and short payments
- Work with the Collections team to ensure all incoming queries are promptly resolved
- Perform other assigned tasks and duties necessary to support the local Finance / I2C team
- Communicate to internal and external customers in a professional and polite manner at all times

**What does success mean for this role?**

A successful Sr. Credit Controller will ensure that all basic key performance indicators pertaining to Account Receivables align, collection of target fulfillment, average time on disputes resolution and DBO are achieved for the respective market. S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.
**Qualifications**
- Experience in an international company, preferably within a SSC/BPO environment, within Order to Cash, Accounting, or Procure to Pay area.
- University degree (finance, accounting, business, or related field)
- Very good level of English language
- Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software
- Ability to cooperate and interact effectively at all levels of the organization
- Very good understanding of customer services
- Accuracy and strong attention to detail
- Ability to work on own initiative and be proactive/self-starter

**Additional Information**

**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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