Lv Coa Coordinator

Job Purpose:
Under the general supervision of the LV Services Manager, to provide research and review of COA (Clinical Outcomes Assessments) documents and other related forms as needed per customer/client requests. Serve as electronic file librarian providing accurate review and electronic archiving of current and historical documents. Serve as archivists for internal Linguistic Validation project archives. Provide proofreading services as assigned. Interact successfully and responsively with clients. May serve on client and/or project specific team(s).

**About Linguistic Validation**

Linguistic Validation (LV) is a specialized business unit within RWS Regulated Industries that focuses on the translation, validation, licensing, and electronic implementation of Clinical Outcome Assessments (COAs). COAs are questionnaires completed during clinical trials which allow sponsors to collect data about treatment effectiveness, side effects, and health status directly from patients and caregivers.

The LV Team is over 20 years of experience in the COA field, positioning us as the industry leader. Our team performs a wide variety of functions in addition to translation, including recruitment and interviewing of patients around the world, development of novel research for presentation and publication, expertise in licensing and copyrights, and management of electronic implementation of COAs (eCOA) in over 80 languages.

For more information, visit**:RWS**

Job Overview:
**Key Responsibilities**
- Maintain and update a comprehensive electronic document library utilizing consistent file structures and referencing.
- Manage the document archive to ensure that all users have the latest revisions of appropriate documentation in a timely manner.
- Manage effective version control within the document repositories and X: (or other designated location).
- Compose or generate a variety of materials (e.g. reports, memos, letters, manuals, etc.) for the purpose of documenting activities and providing written reference and/or conveying information regarding the status of client requests and associated projects, as required.
- Perform repository uploads of COAs and other related documents.
- Perform repository uploads of translations completed by the Life Sciences business unit.
- Perform uploads to client repositories of COAs and other related documents.
- Perform repository Quality Control checks as scheduled.
- Receive and act upon client feedback regarding repository functionality.
- Create study team Collaboration Sites and provide access to study members.
- Archive completed Linguistic Validation projects in CRM and in storage drive in a timely manner.
- Proofread eCOA screenshots for Linguistic Validation projects, as required.
- Manage Developer Review of eCOA screenshots.
- Locate certifications for archived translations and provide them to clients, upon request.
- Provide responsive service and accurate information to client requesters.
- May serve on client and/or project specific team(s).
- Conduct special projects as assigned.

**Skills & Experience**
- Strong organizational skills in a fast-paced, deadline-driven environment.
- Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.
- Fluent communication skills of written and verbal English.
- Knowledge of English grammar, syntax, and word usage, and excellent proofreading skills.
- Accurate data entry skills.
- Ability to report work orally or in writing as required.
- Ability to prioritize and creatively problem solve job and production related issues.
- Ability to maintain confidentiality of information regarding company financial and other information.
- Ability to establish and maintain cooperative working relationships with others.
- Ability to resolve customer service and production issues in a professional and efficient manner.
- Quality focus and detail oriented.

Life at RWS:
At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language ba