Coordinador Clínico

**Job Overview**:
The Clinical Coordinator is responsible to organize and oversee the clinical activities of Balance, training and development of our employees, as well as, to communicate with other departments to ensure adequate client care and compliance with HIPAA regulations.

**Job Functions**:
**Clinical Activities**:

- Guide client’s parents/caregivers through the referral process into direct therapy to ensure families are well-educated and committed to ABA therapy before beginning services.
- Perform clinical interviews with parents to collect information such as psychological stressors, current or previous treatments, medications, allergies, other providers’ contact information and any information associated with the child that might concern with the provision of the services.
- Conduct weekly reviews of staff attendance and clinical notes submission dates (reliability), as well as, completion and content of those to create a weekly report of employees’ metrics for bonuses awards.
- Ensure clients and parents are satisfied, and engaged with services provided.
- Resolve clients and clinical team concerns in a timely manner, and provide feedback to the appropriate supervisor, Director and/or Quality Consultant in order to improve our procedures.

**Training & Development**:

- Organize and maintain personnel files verifying employees’ documents to comply with internal and external auditing regulations.
- Assess employees’ performance through establishing performance expectations, conducting team surveys and evaluations of competences, monitoring program progress and productivity, preparation of improvement plans, and providing feedback in order to continuously improve services, drive satisfaction throughout the organization, and encourage personal growth in our team.
- Carry out the well-being activities that allow the strengthening of the values and the organizational culture of Balance, such as Monthly meetings, activity of the month, celebration of birthdays, special dates, among others.

**Minimum Qualifications**:

- Bachelor’s degree in Psychology, Education, Mental Health, Healthcare Administration, Behavioral Science or national equivalent from an appropriately accredited institution.
- Possess excellent oral and written communication skills, including clarity and articulation of thoughts, appropriate grammar, style, form and punctuation in both English and Spanish.
- HR and Clinical Experience is highly preferred.
- Advanced computer and typing skills. Be able to organize their work using MS Office.
- Strong organization, time management, and problem solving skills.
- Ability to work independently and as part of a team, under pressure while maintaining accuracy and meeting deadlines.
- A minimum of one year proven successful related experience is highly preferred.

Tipo de puesto: Tiempo completo

Salario: $1.800.000 al mes

Educación:

- Licenciatura terminada (Obligatorio)

Idioma:

- Inglés (Obligatorio)