Cloud Operations Engineer

hace 7 días


Desde casa, Colombia Provenir Inc. A tiempo completo

**Why You Should Join Us**

Provenir is a global fintech company with offices across North America, the UK, Latin America, India and Singapore. Recognized by the Global BankTech Awards as the the 2023 “Best Credit and Risk Solution by a Vendor”, we help fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning, and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you

**What You’ll Do**

The Provenir AI team is responsible for all things data, analytics, and ML/AI at Provenir. It is our team's mission to disrupt longstanding players in the value chain by building a distributed AI/ML platform to drive best-in-class decisions. The team consists of Cloud Architects, Software Engineers, Data Scientists and Program Management specialists.

We now have an excellent opportunity for an Operations Engineer to join the Provenir AI team in our LATAM team. The Operations Engineer will provide world class operational support to clients on the Provenir AI platform.

**Responsibilities**:

- Provide operational support for the global, cloud-agnostic and multi-tenant Provenir AI platform.
- Lead the resolution of operational issues on the Provenir AI platform, working closely with the AI engineering and data science team and wider Provenir organization.
- Implementation and continuous improvement of world class operational processes.
- Collaborate with other teams across the organisation.
- Assist with training, mentoring and onboarding of new Operations and Support engineers.
- Contribute to the AI product roadmap including design and testing of new products.

**Qualifications, Strengths and Skills**
- +5 years experience providing operational support to clients.
- Bachelor’s degree in computer science/Engineering or equivalent technical certifications.
- Strong expertise in managing public cloud infrastructure such as AWS, GCP or Azure.
- Proficiency operating in Linux/Unix environments.
- Experience with Docker containers and orchestration platforms such as Kubernetes or OpenShift.
- Experience with Continuous Integration and Continuous Deployment processes and automation.
- Experience with Infrastructure as Code.
- Experience with monitoring tools such as Datadog, New relic, etc.
- Experience in one or more general-purpose scripting or programming languages such as Python.
- Ability to clearly and concisely articulate problems and solutions.
- Strong analytical and problem-solving skills.
- Willingness to take the initiative, learn quickly and be able to adapt to shifting priorities is essential.
- Excellent communication and interpersonal skills.

**What You’ll Love about Us**

Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique.

We offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly options, along with benefits to plan for your future.
- At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply._


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