People Care Partner

hace 2 semanas

Bogota, Colombia NOKIA A tiempo completo

**Join us in creating the technology that helps the world act together**

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world. Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

**The team you'll be part of**

Nokia’s People organization is responsible for leading a business-driven people strategy and offering people and workplace services to all Nokia employees. We partner closely with the business to provide a motivated and engaged workforce that is fit for the future.

People Experience Americas Care organization, part of People organization, is primarily responsible for delivering excellent digital and human experiences to employees and managers in the Americas region. People Experience Americas Care NAM is responsible for supporting Nokia employees in the North America region, during their employee lifecycle.

**What you will learn and contribute to**

We are looking for a results-oriented, proactive professional with experience in customer service, shared service organizations, and interest in customer experience improvement for areas of People services or Human Resources.

As part of our team, you will:

- Handle inquiries on people processes, tools, policies, and benefits.
- Manage onboarding, leaves, restructuring, redeployment, and audits.
- Support country, regional, or global projects and initiatives.
- Provide consultation to managers on complex people topics.
- Coach and Consult line managers in line with People strategy and according to established People/HR policies and procedures.

**Your skills and experience**

You have/are:

- Bachelor’s degree or with equivalent experience with typically 2 years of relevant experience, ideally in a global organization.
- Strong ability to adapt to change and a strong team player
- The ability to build positive relationships with multiple stakeholders in a demanding and fast-paced diverse and virtual environment.
- The ability to work effectively in complex and ambiguous situations, while still maintaining positivity.
- Fluent in English and Spanish (verbal and written), Portuguese is a plus.
- A highly motivated professional with a customer-focused, customer service, and proactive attitude, able to anticipate needs and provide value-added solutions aligned with the relevant business context.
- Prepared to take some risks and to leap out of your comfort zone, accountable and results-oriented

It would be nice if you also had:

- Knowledge of employment-related laws and regulations in North America.

**What we offer**
- Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**
- Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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