Field Data IT Engineer
hace 1 semana
As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.
If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us
bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.
Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a humanist corporate culture.
Our Company offers numerous opportunities for professional development. You want to help save lives across the globe? Join the 12,000 employees of bioMérieux
**Field Data IT Engineer**
Our Colombia subsidiary is looking for a Field IT Expert who will work within the Customer Service department and will report to the Customer Service Manager.
**_
The Field Data IT Engineer is part of the backbone of our Customer Service workforce. He will take care of our customers by bringing our Data-IT solutions to their full potential._**
**_
We need your expertise to support and deploy our Data-IT solutions in the compliance of the security aspects of health care data._**
**What will be your responsibilities within BioMérieux ?**
- Pre-sales phase:
- Support sales team in tender processes
- Support on request with demos and expertise on Lab organization
- Creates concepts for dataflow and connectivity
- Implementation phase:
- Assess and optimize customer workflow
- Manage Installation of IT solution, instruments and hosts connection and verify / qualify connectivity
- Configuration / Testing
- Support phase:
- Be the first level support of customer in case of question and issue
- Manage field intervention
- Update and upgrade IT solutions (server, PC)
- Supports the product life cycle by improving Product serviceability
- Promote HL7 connections to our customers and partners
- Contribute to action plans for critical situations and or contribute to task force
- Collaborate with our partners (LIS & HIS companies, Patient files,) to improve communication and data exchange
**Who are you ?**
- Bachelor degree in Information Systems or Computer Science or equivalent professional work experience
- At least 2 years of working experience in Information Technology
- Background in data management : middleware, interoperability and connectivity to health IT solutions
- Background in network principles (IP/Subnet mask / Gateway / routing / Firewall / VLAN /)
- Experience in Windows OS installation and maintenance and in Virtual Machines.
- Significant experience with data protection regulations (GDPR, HIPAA) and cybersecurity
- LIS or IVD Experience is a plus: understand the laboratory workflow, analyzers connections.
- Knowledge of Salesforce and SAP is a plus
- Curious, able to learn by him/herself, open to new technologies
- Customer driven
- Ability to analyze, recommend, and challenge proposals to create the most effective solutions
- Good written and oral communication, efficiency to deliver clear messages
- Team player
- Sense of autonomy and (self-)discipline
- Good organizational skills/ability to multi-task
- Agility and capacity to work under pressure and in a moving and challenging environment
- Fluent in English: oral and written
- Willing to travel: up to 40 to 60%
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