Cloud Architect and Advisor
hace 1 semana
**We help the world run better**
A Cloud Architect and Advisor (CAA) is a presales employee, consulting with our customers to find the cloud solution that best fits their requirements.
A CAA also creates an architecture for the customer's solution landscape including, but not limited to, concepts for business continuity, performance, and load balancing. As an technical expert, a CAA is involved in the overall sales process from the beginning until the handover to delivery of a “Private cloud solution” solution.
**EXPECTATIONS AND TASKS**
This is a customer facing role where you will support the sales teams, lead architects and operations teams during entire lifecycle of a HEC customer. Following are the key tasks that this role will perform:
1. Be the single point of contact for architecture and assessment of all customer change requests and contract renewals with the LAC region.
2. Support the Lead Architects in deals involved large complex HEC landscapes.
3. Conduct detailed technical workshops/meetings with customers to the future Cloud architecture and plan the implementation together with the HEC Delivery Organization.
4. Work closely with the SAP solution architects & customers to map the planned solution architecture into the HEC reference architecture.
5. Guide customers around HA/DR, Business Continuity, Security & Compliance, networks etc.
6. Work with BID teams to generate pricing and provide ongoing deal support to sales teams during change requests and renewals.
7. Own the technical discussions with the customer on the HEC topic and act as the orchestrator of experts to obtain expertise from HEC organization as required.
**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
- Good proficiency in customer communications and presentations is required.
- Bachelor’s / Master’s degree in Engineering or Computer Science required from an accredited university.
- Good understanding of SAP technologies (releases, platform interdependencies etc.) with focus on SAP Cloud solutions.
- Broad exposure to SAP product portfolio (S/4 HANA, Business Suite, BW, BOBI an advantage).
- Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.) and Application Management Services (AMS)
- Ability and willingness to undertake customer related travel on short notice.
- Fluency in English is mandatory
***
**WORK EXPERIENCE**
- Minimum 5+ years of customer facing SAP Technology experience (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations etc.) in large-scale customer environments.
- Experience with Cloud hosting providers, data centers are a BIG advantage; HANA / Suite on HANA skills would be very helpful but not mandatory.
- You will ideally possess at least 3-5 years’ experience in pre-sales with excellent communication skills and a strong ability to prioritize, organize and multi-task in a commercial environment.
**TRAVEL EXPETATION**
- Between 20% and 30%
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 375295 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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