Delivery Consultant
hace 2 semanas
Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Your Role and Responsibilities
- Development of Java routines, to extend the OpenPages APIs
- Data structure (algorithms, computational complexity)
- Testing
- Be willing to work in a complex environment
- Interpret customer written requirements and create a detailed technical specification to design OpenPages solutions.
- Configure OpenPages modules based on customer requirements. Analyze and investigate problems that have been reported by customers and document the results of the investigation(s).
- Perform maintenance and administration of OpenPages to correct defects that have been identified during the maintenance process.
- Run unit tests on OpenPages solutions, implement test plans, test harnesses and document test results. Investigate and suggest solutions to defects and problems within OpenPages that have been detected during testing.
Required Technical and Professional Expertise
- At least 3-5 years of IBM OpenPages experience or GRC equivalent experience.
- Experience with creation of new and modification of existing workflows
- Experience with business entity updates
- Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate and manage possible resolution.
- Willingness to take ownership and accountability to execute and deliver on goals, strong commitment to high quality standards.
- Knowledge of GRC management in different areas, for example:
- Operational risk
- Internal audit
- Vendor risk
- Compliance
- IT Governance
- Business Continuity, among others
- Demonstrates excellent verbal and written communications skills; strong analytical thinking and problem-solving skills
- Creative approach to problem solving, innovation and issue resolution
Preferred Technical and Professional Expertise
- Experience on full lifecycle of IBM OpenPages version installation, upgrades and migration, deployment cyclers, devops
- Experience with Analytics and Business Intelligence tools (Cognos) is desirable.
- Experience implementing reporting within OpenPages based on business requirements or GRC equivalent experience.
- Experience in using development languages (Java and derivatives) is desirable.
- Experience in technical/functional leadership of client work teams
- Written, oral English (intermediate level)
- Industrial / Computer engineering and related careers
- Strong experience with Workflows, Configurations, Views, Security, triggers, helpers, APIs, AFCON, Object Models, integrations etc.
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving fo
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