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Agente Customer Service
hace 3 semanas
We are looking for a customer service agent to join us in a our team CUSTOMER OPERATION SUCESS S.A.S.
**Responsibilities**:
- Understand customer needs and requirements.
- Address the customer’s inquiries.
**Qualifications**:
- B2+ in English.
- Full time availability.
- Prior experience in collections, customer service, sales, or related call center experience, preferred.
- Bachelor's degree or equivalent required.
- Excellent verbal communications skills, attention to detail, experienced problem solver, strong listening and negotiation skills, ability to multi-task, prioritize, and manage time effectively.
- Assertiveness frustration tolerance and ability to deal with situations under pressure.
**About the job**:
- 100% on-site vacancy (Itagüi)
- Indefinite term contract
- 45 Productive hours.
- 2 Days off
- 2 weeks of training + 1 week of nesting
- Basic salary 2.650.000 + 487.000 COP + tenure bonuses (3rd month, 6th month and 1rst, 2nd and 3rd year) + Health insurance (After three months) + Laika membership (Upon availability) + Netflix/ Spotify (Upon availability)
**Job Types**: Full-time, Permanent
Pay: $2,650,000 per month
Idioma:
- inglés B2+ (Obligatorio)
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