Salesforce.com Administrator

**Job Information**:
Work Arrangement

**Hybrid***

City

**Bogota***

State/Province

**Distrito Capital de Bogotá***

Country

**Colombia***

**Unravel Your Global Potential: Conquer the World from Your Homeland**

Set foot on a career where your passion meets global opportunity Join our international client and unleash your expertise on a worldwide stage—all while staying rooted in the comfort of your homeland. This is your chance to make a mark in the business transformation industry, contributing to an international company’s success in the dynamic world worksite protection. Your global journey begins here, where every contribution resonates globally, and your impact is felt on a local and international scale.

**_
Here’s an overview of your future role:_**
- Employment Type: Indefinite term type contract- Schedule: Monday To Friday | 8 to 5 EST.- Work Arrangement: Hybrid, Bogota

**What do you need to succeed?**
- English Level: C1.
- Salesforce Advanced Administrator Certification (Classic and Lightning experience required).
- Strong understanding of Salesforce platform capabilities, including configuration, customization, and deployments. Experience with Outlook/Gmail integrations, Data Loader, Duplicate Management and Communities/Experiences is a plus.
- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
- Ability to manage multiple clients and prioritize tasks to meet deadlines in a fast-paced environment.
- Demonstrated problem-solving abilities and a proactive approach to improving Salesforce solutions

Tech Stack:
**What awaits you in this role?**

Salesforce Platform Management:

- Customize and manage profiles, permission sets, layouts, workflows, and other platform features to meet specific business requirements.

Flow Automation and Solution Development:

- Leverage your 2 years of experience to design, develop, and maintain Flow Builder automations, Field Service Lightning features, and multiple object relationships to address unique business needs.
- Create and implement tailored solutions and automations to enhance operational efficiency and streamline sales processes.

Client Relationship Management:

- Establish strong relationships with clients to understand their unique business requirements and effectively translate them into Salesforce solutions.
- Collaborate with clients to gather feedback, identify improvement opportunities, and ensure alignment of Salesforce configurations with their evolving needs.

Technical Support and Troubleshooting:

- Provide ongoing technical support, guidance, and troubleshooting assistance to clients to ensure smooth operations and resolve platform-related issues promptly.
- Work closely with internal teams to resolve complex technical challenges and implement solutions that enhance Salesforce functionality.

Training and Knowledge Sharing:

- Conduct training sessions and create instructional materials to educate users on Salesforce features, functionalities, and best practices.
- Share expertise and insights with colleagues, fostering a collaborative and knowledge-sharing culture within the organization.

**Why choose us?**
- 5 Days work week
- Hybrid work set-up
- Work-Items (laptop, mouse, and headset)
- Indefinite term type contract
- 5 extra days of vacation leave (20 in total) that could be monetized
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Up skilling: Emapta Academy

**Whom you’ll work with**:
Our client, Boardroom Bullpen, extends a warm welcome to individuals seeking exciting career opportunities in business transformation. At Boardroom Bullpen, they have meticulously curated a marketplace featuring high-end management, executives, mid-level support, and managed services. Here, businesses can overcome resource limitations, complete critical projects, and enhance business performance with on-demand talent.

**Who are we?**

Discover a world of possibilities at **Emapta**, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

EmaptaExperience