Follow Up Representative
hace 6 días
**Follow Up Representative**
M - F 8 am - 6 pm EST
On site en Barranquilla o Medellín
Nível de inglés B2
**Responsabilidades Incluyen**:
- Resolver discrepancias de facturación y denegaciones/rechazos de manera rápida y eficiente.
- Analizar/Entender las Explicaciones de Beneficios (EOB) o Avisos de Remesas (ERA) recibidos de una aseguradora y tomar las medidas adecuadas según las directrices/procesos de la empresa por cliente.
- Seguimiento con las compañías de seguros a través de llamadas telefónicas o portales de pagadores sobre denegaciones/pagos.
- Capacidad para encontrar tendencias y poder investigar políticas/directrices de pagadores para proporcionar retroalimentación al equipo de gestión.
- Documentación y entrada de datos.
- Capacidad para monitorear colas de trabajo/informes de seguimiento de cuentas por cobrar.
- Otras tareas asignadas.
**Requisitos**:
- Su currículum debe listar experiência previa en seguimiento para ser considerado.
- Se requiere un mínimo de **1 año de experiência** en **seguimiento de facturación médica.**:
- Familiaridad con varias aseguradoras.
- Comprensión de la terminología médica, incluidos los códigos CPT e ICD-10.
- Capacidad para cumplir con los objetivos de productividad.
- Excelentes habilidades interpersonales tanto escritas como verbales.
- Conocimiento práctico de aplicaciones de Microsoft: Outlook, Word y Excel.
- Organizado, orientado a los detalles, con fuertes habilidades de resolución de problemas e investigación.
- Experiência en seguimiento con EPIC - preferido.
- Se requiere un diploma de escuela secundaria o GED como mínimo.
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