Ecommerce Operations Specialist

hace 2 semanas


Bogotá Cundinamarca, Colombia IKEA Colombia A tiempo completo

**Descripción empresa**:
Si eres trabajador de Falabella, revisa todos los cursos disponibles en la Academia Falabella, que te ayudarán a seguir impulsando tu desarrollo y preparar tu próxima aventura con nosotros
**Funciones del cargo**:
El Ecommerce Operations Specialist será responsable de analizar datos y brindar información clave para optimizar los procesos de la operación de ecommerce. Su objetivo principal será desarrollar soluciones innovadoras para mejorar la eficiencia y efectividad de las operaciones, al mismo tiempo que colabora en la toma de decisiones estratégicas basadas en el análisis de KPIs y otras métricas de rendimiento.
**"Análisis de Datos y Toma de Decisiones**:
Analizar grandes volúmenes de datos de operaciones para detectar patrones, tendencias y áreas de mejora.
Traducir los hallazgos de los análisis en recomendaciones accionables para optimizar la operación de ecommerce.
Apoyar la toma de decisiones estratégicas mediante análisis avanzados que respalden la eficiencia y productividad del equipo de operaciones."
**"Monitoreo y Gestión de KPIs**:
Definir, monitorear y evaluar KPIs relevantes para las operaciones de ecommerce, asegurando el alineamiento con los objetivos de negocio.
Crear informes regulares y dashboards interactivos para el seguimiento de rendimiento, permitiendo la detección temprana de posibles desviaciones en los procesos.
Colaborar con equipos de operaciones, tecnología y marketing para garantizar la implementación de mejoras que se reflejen en los KPIs establecidos."
**"Optimización de Procesos**:
Identificar oportunidades para optimizar procesos logísticos y operativos, maximizando la eficiencia y reduciendo costos.
Proponer e implementar soluciones innovadoras para la mejora continua en la cadena de suministro y cumplimiento de pedidos.
Liderar o participar en proyectos de automatización o transformación digital de la operación, evaluando continuamente su impacto en los resultados"
**"Soporte en Proyectos Especiales**:
Apoyar en el desarrollo de nuevas iniciativas o mejoras de productos, basando las decisiones en análisis de datos concretos.
Actuar como punto de contacto entre el equipo de datos y el equipo de operaciones, facilitando la colaboración para obtener resultados efectivos."
**Requisitos**:
Título universitario en Ingeniería Industrial, Economía, Administración o carreras afines.
Experiência mínima de 2 años en análisis de datos y optimización de operaciones.
Preferiblemente experiência en ecommerce y trabajando en proyectos que involucren diferentes áreas.
Conocimientos en herramientas de análisis (Excel Avanzado, Deseable: SQL,Power BI, Tableau).
Nível de inglés B2
**Condiciones oferta**:



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