Yardi Support Engineer

Engineering & Development
- |
- Middle
- Middle
- India
- Brazil
- Colombia
- Montenegro
- Slovakia
- Serbia
- |
- India
- Brazil
- Colombia
- Montenegro
- Slovakia
- Serbia
- |
- Remote
- December 11, 2024

**About the company**:
First Line Software is a global outsourcing company specializing in delivering custom software solutions to solve complex challenges, scale businesses, and enhance customer experiences. With a presence in international markets, we collaborate with clients across diverse industries, offering technological innovation, adaptability, and expertise.

**The project and your role**:
For this role, you will be working with a prominent client in the real estate sector, contributing to the maintenance, support, and optimization of their Yardi platform. This is an excellent opportunity to join a dynamic, international environment where your technical and problem-solving skills will have a significant impact.

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**Your responsibilities**:

- Providing technical support and troubleshooting for Yardi-related issues.
- Configuring, testing, and implementing Yardi modules and upgrades.
- Collaborating with the clients teams to optimize system performance and functionality.
- Resolving user inquiries, ensuring timely responses, and maintaining high satisfaction levels.
- Creating and maintaining system documentation, including workflows and user manuals.
- Supporting data migrations, integrations, and other related projects as required.
- Monitoring system performance, identifying potential issues, and recommending improvements.

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**Your skills**:

- Proven experience with Yardi software (e.g., Voyager, RENTCafé, or other modules).
- Familiarity with system integrations, database management, and technical configurations.
- Basic knowledge of SQL and report generation tools.
- Excellent communication skills in English.
- A proactive approach to identifying problems and delivering solutions.
- Ability to work independently and collaboratively in a team environment.

**What we can offer**:

- Our modern stack projects are the right mix of exciting and challenging.
- Gain access to our diverse range of training programs, courses, and certifications.
- Choose your work styleremote, on-site, or hybrid in one of our stunning offices. We offer the freedom of flexible working hours.
- Enhance your language skills with our corporate English classes.
- Work from anywhere and explore the world with our Workation program.

**Language Proficiency**:

- English
- Our Hiring Process

**Getting started with us**:
**Step 0**:
**Tech Talent Hunt**:

- **Step 1**:
**Meeting & Connecting**:

- Our first step to building lasting relationships

**Step 2**:
**Uncovering Potential**:

- Your HR interview

**Step 3**:
**The Code Challenge or Technical Interview**:

- It's time to show what you can do best

**Step 4**:
**Client’s Interview**:

- Demonstrating expertise to our future partners

**Final**:
**The Last Piece of the Puzzle**:

- Job offer to finalize our tech team

**Join our team of innovative thinkers**:
**Let’s talk**:

- Have any questions? Fill out the form and our team will be in touch