Customer Services
hace 3 meses
Descripción de la empresa
Te invitamos a hacer parte de una de las 100 mejores startups en Colombia
Somos Finaktiva, una Fintech que apoya la económica del país por medio de productos financieros flexibles para las pymes en Colombia.
Descripción del empleo
Nos encontramos en la búsqueda de un nuevo talento Finaktiva. Una persona que disfrute el trabajo en equipo, propositiva, comunicación asertiva y actitud de servicio para el cargo de **Customer Services**. Una persona que nos ayude a mejorar el tejido empresarial del país.
**Requisitos**:
**Formación requerida**:Técnico o tecnólogo en áreas comerciales, de mercadeo, servicio al cliente, administración o afines.
**Experiência requerida**: 1 año de experiência en cargos similares, manejando líneas de atención al cliente, atención presencial en entidades financieras o de servicio.
**Conocimientos**:
- Gestión de Clientes, manejo de CRM, relacionamiento con clientes, negociación, manejo de objeciones, deseables canales digitales.
- Manejo de gestión de PQRS, Manejo de Salesforce (deseable), manejo de chatbots, actitud de servicio, conocimiento de productos financieros de preferencia productos factoring y confirming.
Información adicional
Con nosotros encontraras una cultura cercana, un ambiente laboral dinámico, comunicación horizontal, oportunidades de desarrollo personal y laboral, posibilidad de horario flexible, trabajo en casa, sin código de vestuario.
Anímate y haz parte de la construcción del primer Neobanco para emprendedores en Colombia
-
Customer Services Manager
hace 3 meses
Colombia ttg Talent Solutions A tiempo completo**Position Title: Customer Care Service Manager** **Location: Remote** **Schedule: 9:00 a.m. - 5:00 p.m.** **Contract Type: Permanent** **Salary: Competitive** **Description**: The Customer Care Service Manager (CCSM) plays a pivotal role in the lifecycle management, growth, and retention of the assigned customer base. Reporting to the Senior Manager of...
-
Advanced Services Engineer 3
hace 3 meses
Colombia Juniper Networks A tiempo completo**Advanced Services Engineer** Bogota, Colombia Key objectives The Advanced Services team provides exceptional outcomes and remarkable customer experience through "forward-looking" technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment...
-
Cloud Services Delivery Lead
hace 3 meses
Colombia SoftwareOne A tiempo completoJob Function: Software & Cloud Services Why SoftwareONE?: Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset,...
-
Customer Service Representative
hace 3 meses
Colombia The Functionary A tiempo completo**Please read all the information carefully.** **About the company** The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support...
-
Customer Service Representative
hace 3 meses
Colombia Endrock Software A tiempo completoWe're looking for an awesome Customer Service Representative with one year of work experience, who attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Requirements to...
-
Senior Services Engagement Engineer
hace 5 meses
Colombia SAP A tiempo completo**We help the world run better** The Senior Engagement Engineer works for customers with Engagement contracts, such as SAP MaxAttention or SAP ActiveAttention. The aim of this role is to establish and support a long-term engagement between the customer and SAP. Engagements will cover topics related to operation and the adoption of digital innovation in SAP...
-
Customer Service Representative On Chats/tickets
hace 3 meses
Colombia The Functionary A tiempo completoResponsabilities - Provide accurate and up-to-date information about the company's products and services - Address and resolve customer concerns and complaints in a timely and professional manner - Manage and resolve customer issues, including processing refunds or replacements when necessary - Work collaboratively with other departments to ensure customer...
-
Customer Service Representative
hace 3 meses
Colombia Pulse Alert A tiempo completo**Company Overview**: PulseAlert is a Canadian company specializing in the development and distribution of personal emergency response systems (PERS) and medical alert devices. These devices are designed to provide immediate assistance to individuals in the event of a medical emergency or other crisis, allowing them to maintain their independence and stay...
-
Customer Service
hace 3 meses
Colombia Unified Benefits South A tiempo completoWe are looking for a service representative, with a sense of belonging, autonomous and very responsible in the tasks assigned. the functions of the position are: *Responding to inquiries about products or services. *Follow up on inquiries *Providing proactive attention *Transferring customer needs and suggestions to other departments. *Preventing future...
-
Shared Services Manager
hace 3 meses
Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Shared Services Manager to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. **RESPONSIBILITIES** - Provide high-quality service support to our global teams and customers in...
-
Customer Care Specialist
hace 3 meses
Colombia Assistantly A tiempo completoAt Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential. **Be part of our dynamic community and make a real impact on our clients' success....
-
Customer Service Agent
hace 3 meses
Colombia Logistica worldwide USA A tiempo completo_**NOW HIRING - MUST WORK IN PERSON FROM OFFICE IN MEDELLIN COLUMBIA** **-- DO NOT INQUIRE IF LOOKING FOR REMOTE OR HYBIRD JOBS AS THIS POSITION IS NOT FOR YOU --- **_ CLERK ACCOUNTING CUSTOMER SERVICE Route Planners Operations Regional & Nationwide sales reps Location: MEDELLIN, COLUMBIA Job Qualifications/Duties Must have good written and verbal...
-
Customer Service Agent
hace 3 meses
Colombia Logistica worldwide USA A tiempo completo_**NOW HIRING - MUST WORK IN PERSON FROM OFFICE IN MEDELLIN COLUMBIA **_ - **-- DO NOT INQUIRE IF LOOKING FOR REMOTE OR HYBIRD JOBS AS THIS POSITION IS NOT FOR YOU --- **_ CLERK ACCOUNTING CUSTOMER SERVICE Route Planners Operations Regional & Nationwide sales reps Location: MEDELLIN, COLUMBIA Job Qualifications/Duties Must have good written and...
-
Customer Service
hace 3 meses
Colombia Logistica worldwide USA A tiempo completo_**NOW HIRING - MUST WORK IN PERSON FROM OFFICE IN MEDELLIN COLUMBIA** **-- DO NOT INQUIRE IF LOOKING FOR REMOTE OR HYBIRD JOBS AS THIS POSITION IS NOT FOR YOU --- **_ CLERK ACCOUNTING CUSTOMER SERVICE Route Planners Operations Regional & Nationwide sales reps Location: MEDELLIN, COLUMBIA Job Qualifications/Duties Must have good written and verbal...
-
Customer Service Representative On Site Medellin
hace 3 meses
Colombia The Functionary A tiempo completo**Summary of the position** **If you are located in Medellin, Colombia** **You have a really good English level and full time to work with us on site!** **This is your chance.** Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company...
-
Customer Service
hace 3 meses
Colombia Logistica worldwide USA A tiempo completo_**NOW HIRING - MUST WORK IN PERSON FROM OFFICE IN MEDELLIN COLUMBIA **_ - **-- DO NOT INQUIRE IF LOOKING FOR REMOTE OR HYBIRD JOBS AS THIS POSITION IS NOT FOR YOU --- **_ CLERK ACCOUNTING CUSTOMER SERVICE Route Planners Operations Regional & Nationwide sales reps Location: MEDELLIN, COLUMBIA Job Qualifications/Duties Must have good written and...
-
Managing Consultant, Advisors Client Services
hace 3 meses
Colombia Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Customer Service Representative
hace 3 meses
Colombia Fulfillment Hub USA A tiempo completoAbout Us: Fulfillment Hub USA is a leading provider of order fulfillment services, specializing in warehousing, inventory management, and shipping solutions for e-commerce businesses. Our mission is to provide exceptional service to our clients, helping them optimize their operations and achieve growth. **Job Description**: As a Customer Service...
-
Customer Service Representative
hace 3 meses
Colombia Rop St DigitALL A tiempo completo**Interested in working for a fun and exciting US startup?** As a Customer Service Representative (CSR), you will play a crucial role in ensuring our client's customers receive exceptional service and support. CSRs are responsible for addressing customer inquiries, resolving issues, and maintaining a positive customer experience. **Key...
-
Cloud Services Account Manager
hace 5 días
Remote (for Colombia residents). Corporación F&M A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Services Account Manager to join our team at Corporación F&M. As a key member of our sales team, you will be responsible for managing and maintaining our most strategic cloud services accounts.ResponsibilitiesDevelop and execute account plans to drive revenue growth and customer satisfaction.Build and...