Customer Service Representative

hace 3 semanas

Bogotá Cundinamarca, Colombia Lean Solutions Group A tiempo completo

About Lean Solutions Group:
Hey there, future heroes If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.

Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version.

Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility.

You’ll gain access to education programs, gyms, hotels, financial Institutions, and more alliances to boost your journey to become the best professional in your area.

We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions.

**Role Description**:
The Customer service representative deliver an exceptional customer experience through effective resolution of inquiries, problems and requests. This role involves interacting professionally and empathetically with customers, providing accurate information and prompt solutions. The Customer Service Agent must ensure customer satisfaction, strengthen loyalty to the company and contribute to the maintenance of high customer service standards, promoting a positive image of the company in every interaction.

**Key Responsibilities**:

- Provide assistance to customers by answering their questions, resolving issues and addressing any concerns in a timely and effective manner.
- Record in detail all interactions with customers in the company's system, including the nature of the inquiry, actions taken and the final outcome, to ensure proper follow-up and effective resolution.
- Inform customers about the company's products, services, policies and procedures, providing recommendations and advice to help customers make informed decisions.
- Comply with quality standards and procedures established by the company, ensuring that all interactions with customers are conducted in a professional, courteous and efficient manner.
- Recognize situations that require more specialized attention and escalate complex or high-level cases to appropriate supervisors or departments, following established protocols to ensure proper resolution.

**Required Skills**:

- Advanced intermediate English (B2 - C1).
- Planning and organization of work.
- Attention to details
- Proactivity
- Assertive communication

**What’s in it for YOU at Lean Solutions Group**:

- We believe in your talent, and we recognize your worth
- Be part of a multicultural team and develop your skills
- Access valuable growth opportunities and strengthen your career path by working with top U.S.based companies
- Collaborative and inclusive organizational culture
- A dynamic work environment where you can connect, learn, and grow within our vibrant community.
- Competitive Salary: Enjoy a high and competitive salary package that recognizes your skills and contributions
- Work-Life Balance: Benefit from a 40-hour workweek, promoting a healthy work-life balance
- Paid Time Off: Take advantage of 2 days off per year to recharge and focus on personal well-being

Build your career path and work in a dynamic and inspiring environment that encourages your growth. Gain access to a value-adding experience that will enrich your journey and above all, allow you to immerse yourself in a culture of inclusion, where diversity is celebrated and every voice matters.

Application Question(s):

- Are you willing to work on-site?
- Do you have full-time availability to work with us?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

  • Customer Service Representative

    hace 3 semanas

    Bogotá, Cundinamarca, Colombia Solvo Global SAS A tiempo completo

    **Horario: Availability from 7-7:30 M-F (puede trabajar un sábado al mes)** **Modalidad: Sura Rosales** **Position**:Customer Service Representative **Essential Duties and Responsibilities**: - Answering and Directing Calls - Patient Inquiry Handling - Service Quality - Information Provision - Judgment and Escalation - Patient Registration - Appointment...

  • Customer Service Representative

    hace 3 semanas

    Bogotá, Cundinamarca, Colombia Vantage Specialty Chemicals A tiempo completo

    Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. The Custmer Service Representative ensures that customers are provided best in class...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Colombia Entrepreneur Cooperative A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH** Customer Service Representative We are looking for a Contract Customer Service Representative to join our team.The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role.Responsibilities of the position include: Providing excellent customer...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Colombia Remote Leverage A tiempo completo

    **Customer Service Representative** **Hiring REMOTE Customer Service Reps - Multiple positions immediately available.** **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Colombia Entrepreneur Cooperative A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH** Customer Service Representative We are looking for a Contract Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role. Responsibilities of the position include: Providing excellent...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Colombia Entrepreneur Cooperative A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH** Customer Service Representative We are looking for a Contract Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role. Responsibilities of the position include: Providing excellent...

  • Customer Service Representative

    hace 3 días

    Bogotá, Colombia Entrepreneur Cooperative A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH** Customer Service Representative We are looking for a Contract Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role. Responsibilities of the position include: Providing excellent...

  • Customer Service Representative

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job OverviewThis is a remote independent contractor position available with Bruntwork. As a customer service representative, you will be responsible for handling customer interactions via phone and email. The ideal candidate will have excellent customer service skills, strong data entry abilities, and the ability to work with multiple software systems...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Ubiquity Global Services El Salvador, S.A. DE C.V A tiempo completo

    At Ubiquity Global Services El Salvador, S.A. DE C.V, our team is dedicated to providing exceptional customer service.Job OverviewThe customer service representative will be our primary point of customer contact.Key Responsibilities:Provide product information to customersResolve problems that customers face with accuracy and efficiencyWe offer a range of...

  • Customer Service Representative

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Connext A tiempo completo

    Customer Service RepresentativeThe Connext Customer Service Representative is responsible for delivering exceptional customer experiences by providing timely and effective technical support. This role requires strong interpersonal and communication skills, with the ability to explain technical concepts in simple terms to non-technical individuals.Main...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Colombia Opus A tiempo completo

    Customer Service Representative - Bogota Job Title: Customer Service Representative Job Description: We are seeking a Customer Service Representative (CSR) to join our team.The CSR will respond to customer inquiries through phone and email, follow up with prospects who have received quotes, and triage customer requests to the right person.Responsibilities:...

  • Customer Service Representative

    hace 4 semanas

    Bogotá, Colombia Wear The Shield A tiempo completo

    JOIN OUR GROWING TEAM – CUSTOMER SERVICE REPRESENTATIVE About Us:We are an exciting and rapidly expanding E-Commerce brand with an ever-growing presence, seeking top-tier Customer Service Representatives to help us continue to provide exceptional support to our loyal customers.Join us and be part of a dynamic team where growth opportunities are...

  • Customer Service Advisor

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo

    **Join Our Team!** **Position**: Customer Service Representative - Medical Insurance Assistance **Company**: CUSTOMER OPERATION SUCCES S.A.S. Are you passionate about helping others? This is your opportunity! We are looking for enthusiastic individuals to provide exceptional service in medical insurance. **Requirements**: - English: B2+ - C1 - Education:...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Colombia Opus A tiempo completo

    Customer Service Representative - Bogota Job Title: Customer Service Representative Job Description: We are seeking a Customer Service Representative (CSR) to join our team. The CSR will respond to customer inquiries through phone and email, follow up with prospects who have received quotes, and triage customer requests to the right person. Responsibilities:...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Colombia Opus A tiempo completo

    Customer Service Representative - Bogota Job Title: Customer Service Representative Job Description: We are seeking a Customer Service Representative (CSR) to join our team. The CSR will respond to customer inquiries through phone and email, follow up with prospects who have received quotes, and triage customer requests to the right person. Responsibilities:...

  • Customer Service Representative

    hace 3 días

    Bogotá, Colombia Executel Inc. A tiempo completo

    EXECUTEL Bogota, D.C., Capital District, Colombia Customer Service Representative Get AI-powered advice on this job and more exclusive features.Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.Assist customers by troubleshooting issues and resolving concerns related to products or...

  • Customer Service Representative

    hace 3 horas

    Bogotá, Bogotá D.E., Colombia PayU Payments Private Limited A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at PayU Payments Private Limited. As a key member of our customer support team, you will be responsible for providing exceptional service to our internal and external customers through various communication channels.Your primary focus will be on facilitating transactional...

  • Customer Service Representative

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Wear The Shield A tiempo completo

    JOIN OUR GROWING TEAM – CUSTOMER SERVICE REPRESENTATIVE About Us: We are an exciting and rapidly expanding E-Commerce brand with an ever-growing presence, seeking top-tier Customer Service Representatives to help us continue to provide exceptional support to our loyal customers. Join us and be part of a dynamic team where growth opportunities are...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Colombia Sagan Recruitment A tiempo completo

    Job Title: Customer Service Representative Location: Remote (CST Time Zones) Salary Range: up to 2000 USD Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community that connects global talent with US-based businesses.We provide opportunities for talented...

  • Bilingual Customer Service Representative

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative - English-Spanish **Bilingual Customer Service Representative via Chat - English - Spanish** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative via Chat - English - Spanish** working in Bogota, Colombia, you’ll...